Customer Service Management Trainee role at Uline, focusing on customer service management and team development. Gain hands-on experience in a state-of-the-art call center environment.
Responsibilities
Master all aspects of customer service management through a comprehensive hands-on training program.
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
Review department procedures and standards to identify areas for improvement.
Requirements
Bachelor’s degree.
Strong track record of customer-focused service, teamwork and attention to detail.
Prior leadership / management experience is a plus.
Benefits
Complete health insurance coverage
401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Best-in-class, clean, modern facilities.
First-class fitness center and nearby walking path.
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