Onsite Customer Service Management Trainee

Posted 1 hour ago

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About the role

  • Customer Service Management Trainee role at Uline, focusing on customer service management and team development. Gain hands-on experience in a state-of-the-art call center environment.

Responsibilities

  • Master all aspects of customer service management through a comprehensive hands-on training program.
  • Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
  • Review department procedures and standards to identify areas for improvement.

Requirements

  • Bachelor’s degree.
  • Strong track record of customer-focused service, teamwork and attention to detail.
  • Prior leadership / management experience is a plus.

Benefits

  • Complete health insurance coverage
  • 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
  • Best-in-class, clean, modern facilities.
  • First-class fitness center and nearby walking path.

Job title

Customer Service Management Trainee

Job type

Experience level

Entry level

Salary

$29 - $34 per hour

Degree requirement

Bachelor's Degree

Location requirements

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