Customer Service Representative at H&S Energy responsible for cashiering and maintaining store presentation. Fostering a welcoming environment and ensuring food quality for all customers.
AI
Onsite Customer Service Representative, Level 2
Posted 1 hour ago
About the role
- Customer Service Representative assisting clients with inquiries and product information for one of the fastest growing companies. Resolving customer issues and maintaining relationships with sales partners.
Responsibilities
- Answer customers' questions about products, prices, and availability.
- Process customer invoices, bills of lading, and purchase orders relative to material and machinery.
- Follow-up with customers and vendors regarding order confirmations, ship dates, and pricing.
- Process invoices through customer portals and websites as they require.
- Obtain vendor quotes and communicate pricing to customers and salespeople.
- Process vendor payables.
- Research and resolve billing issues.
- Confirm freight rates and invoicing with freight carriers.
- Assist sales team in researching and resolving customer needs.
- Participate in physical inventory and cycle counts of materials and parts.
- Review purchasing reports and place stock orders accordingly.
- Coordinate with vendors and customers to resolve problems on damaged items.
- Verify outbound orders.
- Monitor market conditions, product innovations, and competitors' products, prices, and sales.
- Special projects as assigned.
Requirements
- Bachelor's Degree preferred
- High School Diploma (or GED or High School Equivalence Certificate) required.
- Knowledgeable of Microsoft Office products (Word, Excel, Outlook)
- Understanding the implications of new information for both current and future problem-solving and decision-making.
- Excellent written and verbal communication skills
- Organized, multi-task, high-paced, team player.
Benefits
- PTO
- Employee Assistance Programs
- 401k matching
- Health Insurance
- Medical Insurance
- Dental Insurance
- Vision Insurance
- premium benefits package
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Customer Service Professional contributing to Manulife's mission of making decisions easier and lives better through support and flexibility.
Customer Support Specialist enhancing BBQGuys and customer experience through calls, chats, and emails. Providing technical support and handling post - sale interactions efficiently.
Customer Service Management Trainee role at Uline, focusing on customer service management and team development. Gain hands - on experience in a state - of - the - art call center environment.
Customer Service Representative in manufacturing serving as primary contact for customer inquiries. Collaborating with teams to support order processing and enhance customer relationships.
Customer Service Representative at NEL Frequency Controls serving as the primary contact for product support. This role involves communication, order management, and collaboration across departments.
Accounting Support Specialist at Y12 National Security Complex in Oak Ridge, TN. Performing accounting duties to support financial activities with auditing responsibilities.
Customer Service/Respiratory Specialist assisting patients in using CPAP devices. Training provided while coordinating care with doctors and supporting patients daily.
Customer Support Representative providing face - to - face support to customers at Lloyds Banking Group in Cardiff. Involves working 17.5 hours per week with opportunities for career growth.
Part - time customer support role providing face - to - face support at Lloyds Banking Group branches in Newport. Opportunities for career growth and flexible working options available.