Customer Service Representative at H&S Energy responsible for cashiering and maintaining store presentation. Fostering a welcoming environment and ensuring food quality for all customers.
About the role
- Customer Support Specialist enhancing BBQGuys and customer experience through calls, chats, and emails. Providing technical support and handling post-sale interactions efficiently.
Responsibilities
- Enhance BBQGuys and our customers’ experience by providing amazing service
- Handle all post-sale customer interactions via calls, chats, and emails
- Provide technical support and facilitate troubleshooting
- Set proper expectations with customers based on daily workflows
- Document all customer, vendor, and shipper interactions
- Handle customer complaints and provide appropriate solutions
- Develop strong customer relationships and solve chat requests
Requirements
- Highschool diploma or GED
- Customer Support experience, 1+ years
- Call center experience with multi-line phone system
Benefits
- Reliable internet connectivity
- Attention to detail
- Excellent critical thinking and decision-making skills
- Flexibility with scheduling dependent upon business needs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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