Manager Technology Support providing tactical direction and coaching to IT staff for a health technology organization. Requires hybrid work in Puerto Rico with 5 years of experience in IT.
About the role
- Reservation Manager Agent supporting U-Haul's customer reservation processes and equipment management. Ensuring customer satisfaction through effective service and teamwork in a fast-paced environment.
Responsibilities
- Assist with calls from and to customers.
- Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
- Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
- Assist with the Company’s U-Box portable storage product.
Requirements
- High school diploma or equivalent
- Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
- Proficient in customer service, time management and multitasking
- Availability afternoons and weekends
Benefits
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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