Pharmacy Manager at CVS Health, leading a pharmacy team to deliver exceptional patient care. Managing compliance, training, and operational performance in a retail setting.
About the role
- Manager Technology Support providing tactical direction and coaching to IT staff for a health technology organization. Requires hybrid work in Puerto Rico with 5 years of experience in IT.
Responsibilities
- Ensures processes and Service Level Agreements meet department standards
- Manages resources and work requests related to production for multiple systems and/or processes
- Ensures accurate status reporting in assigned areas
- Provides reports to IT management
- Provides input on project estimates and resource plan for assigned area
- Establishes and maintains collaborative relationships with key business partners
- Hires, trains, coaches, counsels, and evaluates performance of direct reports
Requirements
- Requires an AA/AS degree in Information Technology, Computer Science or related field of study
- Minimum of 5 years of experience in a related field
- Bachelors degree preferred
- Management or lead experience strongly preferred
- IT Service Management ticketing system experience strongly preferred
- Lean Six Sigma knowledge preferred
- Bilingual (English/Spanish) is strongly preferred
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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