Director, Content Operations at Tubi overseeing a large team to manage content ingestion processes. Collaborating across departments to enhance operational workflows in a hybrid work environment.
Responsibilities
Manage a 30+ team of Sr. Managers, Supervisors, Program Managers, Tech Ops, Sr Associates and Associates
Oversee the content pipeline to ensure effective QAs, tracks, validates, troubleshoots and manages content ingestion
Report on Content Operations KPIs and collaborate with Data Science to create metrics
Design and implement automated workflows and processes
Create collaborative relationships with team members across many departments
Evaluate, implement, and manage operational third-party applications and services
Oversee third-party vendor relationships
Ensure team is structured effectively to scale and support the company’s goals
Commitment to quality and the best viewer experience possible
Requirements
10+ years of experience within a managerial role in supply chain management
Bachelor's degree from an accredited university, or equivalent work experience
Mastery of content ingestion and operations with proven ability to juggle a multitude of responsibilities
Exceptional leadership skills with the ability to gain alignment and buy-in from the team
Strong communication and organizational skills
Deep understanding of AWS and general cloud service technology
General understanding of software development lifecycle
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