Content Specialist creating customer - facing content for BCM One in London. Collaborating with teams across the US and UK to support brand and lead - generation initiatives.
About the role
- Principal Associate, Marketing role at Capital One focusing on content management systems and collaboration with various teams. Designing, building, and launching web pages for the Bank's website.
Responsibilities
- Collaborating with Bank marketing and product teams to design, build, update and launch pages across the Bank website
- Become a subject matter expert on Capital One’s enterprise CMS platform
- Strategically develop and align projects to enhance efficiency in the way we utilize the enterprise CMS
- Help uncover ways to automate processes and exploring AI usage
- Working with stakeholders to determine web page needs and consulting on best solutions
- Work within CMS to update and build web pages
- Collaborate with other functional areas within the organization and with external groups, including vendor management
- Perform quality assurance checks on web page updates
- Showcase learnings and successes through well-refined communication and presentation skills
- Work proactively in an agile environment and identify when to work outside the process in whitespace
- Serve as key liaison for and collaborate with cross-functional teams including partners from: Product Management, Performance Marketing, Business/Data Analytics, Tech, Legal, Brand
Requirements
- Bachelor's Degree or military experience
- At least 3 years of multi-channel marketing experience
- At least 3 years of experience in planning, execution, and analysis of marketing programs
- At least 3 years of experience managing creative processes and working with creative teams
- 4+ years of experience in a product marketing role (preferred)
- 3+ years experience working with content management systems (preferred)
- 3+ years experience using digital marketing, analysis and SEO tools (preferred)
- 2+ years of experience in financial services (preferred)
- Agile experience (preferred)
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Performance-based incentive compensation
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