Intern supporting CRM Marketing Operations at Warner Bros. Discovery. Assisting with communications setup, quality assurance, and documentation in Miami.
About the role
- Director of Marketing Operations at Create Wellness overseeing integrated marketing campaigns. Collaborating across functions to ensure efficiency and effectiveness in campaign execution and reporting.
Responsibilities
- Own the end-to-end operational framework for integrated marketing campaigns—from intake and briefing through execution, launch, and post-mortem
- Serve as the primary coordination point across Growth, Content, Creative, and Lifecycle to align timelines, dependencies, and deliverables
- Build and maintain a campaign calendar that provides full visibility across active and planned programs
- Drive accountability across stakeholders with clear RACI structures, workback schedules, and milestone tracking
- Own and evolve the marketing technology stack (CRM, DAM, PM Tools), evaluating new tools as the business scales
- Help develop a standardized performance framework so every campaign is evaluated on consistent metrics with clean tagging and attribution
- Document and systematize how marketing works—from campaign intake to creative briefs to launch checklists—so the team spends less time coordinating and more time executing
Requirements
- 7+ years in marketing operations, revenue operations, or a closely related function
- At least 2 years in a director-level or senior leadership role
- Demonstrated experience running cross-functional campaign operations at a consumer business, ideally CPG.
- Deep hands-on knowledge of marketing automation platforms
- Experience owning or co-owning the martech stack evaluation, procurement, and implementation process
- Exceptional organizational and project management skills; you bring structure without bureaucracy
- Strong communicator who can translate operational complexity into clear updates for leadership
- Preferred Experience
- Experience at a high-growth startup where you had to build from the ground up
- Background working closely with a Sales, Creative and or Product Ops functions
- Experience managing a small team or cross-functional pod
Benefits
- Competitive compensation and equity
- Fully-paid health, dental, and vision insurance
- Manhattan office with a flexible hybrid setup and generous PTO
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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