Onsite Incentives & Marketing Operations Specialist

Posted 17 hours ago

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About the role

  • Operations Specialist executing incentive and marketing programs for global gaming retail business. Focused on claims processing, reporting, and partner support.

Responsibilities

  • Process and track multiple incentive programs, offers, and marketing claims, ensuring timely reporting and proof of execution
  • Process a high volume of claims using CRM systems, data analytics, and other enterprise tools
  • Provide high-quality support to key partners and internal teams
  • Hold partners and internal teams accountable for deliverables
  • Act as a subject matter expert on program specifics for both partners and internal teams
  • Ensure claims and payments are accurate and compliant with audit standards
  • Provide data analysis and reporting for internal and external business reviews

Requirements

  • 2–5+ years of experience in operations, incentives, partner programs, or marketing/sales support
  • Strong organizational skills and comfort with high-volume transactional workflows
  • Excellent written and verbal communication skills
  • Experience with enterprise toolsets such as Excel, Outlook, PowerPoint, CRM systems, and analytics platforms
  • High attention to detail with a passion for quality and process management
  • Ability to work independently while collaborating closely with global teams

Benefits

  • Benefit Café with various categories like sport, leisure, books, etc
  • Family-like environment and personal attention to each specialist
  • Interesting projects with innovative products
  • Competitive salary and regular reviews
  • The work-life balance you deserve
  • Flexible working hours
  • Educational support, funded language classes
  • Luxmed private healthcare packages
  • Cozy workplace
  • Fresh fruits Mondays
  • WFH opportunities
  • Exciting events

Job title

Incentives & Marketing Operations Specialist

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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