Operations Associate supporting free to play game operations and content execution across the Fanatics App. Collaborating with various teams to deliver engaging sports experiences.
Responsibilities
Create, configure, and manage daily free to play contests aligned to the live sports calendar.
Apply deep sports knowledge to identify key matchups, storylines, and moments that will resonate with fans.
Monitor injuries, line changes, and real time game developments to proactively adjust contests and content.
Partner closely with Marketing and Product teams to align game mechanics and messaging.
Support the build and maintenance of the FanApp content and marketing calendar across sports, promotions, and free to play.
Translate sports moments into clear plans for in app content with defined requirements, timelines, and success criteria.
Coordinate with Creative, Legal, and Marketing to QA assets, ensure compliance, and approve executions.
Execute daily content and campaign setup, asset management, and live monitoring.
Provide off hours coverage (evenings/weekends) to launch or update content tied to live sporting events.
Identify gaps, inefficiencies, or risks in game and content workflows and proactively propose solutions.
Ensure accuracy, consistency, and quality across all live experiences.
Act as a reliable execution partner in a fast paced, evolving environment.
Requirements
1–3 years of experience in operations, marketing, or content roles; sports industry experience strongly preferred.
Extensive knowledge of major sports preferred.
Strong attention to detail with the ability to manage multiple live workstreams simultaneously.
Proven ability to execute consistently while adapting quickly to change.
Collaborative, proactive, and comfortable working cross functionally.
Bachelor’s degree in Sports, Business, Marketing, or related field preferred.
Willingness to work flexible hours including nights, weekends, and holidays.
Occasional travel for team offsites or office collaboration.
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