Campaign & Marketing Operations Executive at Ekimetrics overseeing multi - channel marketing campaigns for global demand generation. Collaborating in an international environment with various teams and stakeholders.
About the role
- Operations Associate supporting marketing campaign execution for the Fanatics App. Collaborating across teams to optimize processes and enhance customer experience in sports engagement.
Responsibilities
- Support the creation, execution, and monitoring of marketing and promotional campaigns across the Fanatics App for ecosystem marketing.
- Collaborate with Marketing, CRM, Commercial, Product, Legal, and Customer Service to ensure campaigns are operationalized correctly end to end.
- Assist in briefing and QA’ing creative assets tied to campaigns.
- Troubleshoot operational issues and support launch adjustments to protect the customer experience.
- Identify opportunities to streamline workflows and improve operational processes across Marketing, CRM, Product, and Support.
- Recommend data driven improvements to structure, execution, and measurement.
- Champion the end to end customer experience through operational excellence.
Requirements
- 1–3 years of experience in operations, analytics, marketing operations, or a related role.
- Strong analytical mindset with experience working in data driven environments.
- Familiarity with the sports calendar and landscape
- Highly detail oriented with experience owning workstreams.
- Curious, fast learner with a willingness to dive deep into new systems and operational models.
- Collaborative, empathetic team player comfortable working cross functionally.
- Bachelor’s degree in Business, Marketing, Analytics, Sports, or related field.
- Willingness to work flexible hours including occasional evenings or weekends as needed.
Benefits
- Medical
- Dental
- Vision
- 401K
- Paid time off
- GymPass
- Pet Insurance
- Family Care Benefits
- Free Shipt deliveries
- Home office setup allowance
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