Sales Support Manager providing administrative support to account managers and sales teams in a tech service provider. Enhancing operational efficiency in a dynamic international environment across various countries.
Responsibilities
Provide administrative support to account managers and sales teams
Ensure accuracy of customer order data for Billing, Delivery, and other departments
Manage billing profile changes, novations, credit notes, and site code updates
Validate invoice dates and billing amounts
Support internal projects requiring sales administration expertise
Take ownership of administrative processes that impact sales operations
Deliver accurate and timely support to ensure smooth execution of customer orders
Solve complex administrative challenges and contribute to process improvements
Make sound decisions independently while collaborating across teams and geographies
Drive efficiency by introducing new tools, workflows, or practices
Requirements
3–5 years of business experience in a sales support or administrative role
Experience with CRM systems (Salesforce required)
Proficiency in MS Excel
Strong communication skills and fluency in English (spoken and written)
Ability to collaborate with internal teams (Solution Engineering, Procurement, Product Management, Pricing Desk)
Experience in data entry and quality assurance
Telecom industry experience (nice-to-have)
University degree (nice-to-have)
Benefits
Continuous learning and career growth opportunities
Professional training and English/Spanish language classes
Comprehensive medical insurance
Mental health support
Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more
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