Director of Total Rewards & People Operations at Midi Health, leading compensation strategies and people operations to support women's midlife health.
About the role
- PeopleOps Generalist for Trella Health supporting employee experience and managing HR operations. Ensuring compliance, engagement, and positive workplace culture in the healthcare industry.
Responsibilities
- Own and optimize core HR operations from onboarding to offboarding, ensuring a positive, trusting, inclusive workplace culture.
- Maintain accurate and confidential employee records, ensuring compliance with all relevant employment laws and data privacy standards.
- Serve as the primary HRIS admin for core systems (e.g., ADP, Lattice, etc.) and leverage system capabilities and automated workflows to generate reports, streamline administrative processes, etc.
- Ensure handbooks, policies, org charts, and internal processes are up-to-date, compliant, and clearly communicated. Manage internal knowledgebase to ensure it’s a resource for all employees and managers.
- Be the internal liaison on benefits and payroll in partnership with our PEO and Finance team: clearly communicate benefit offerings, share enrollment resources, prepare payroll inputs/exceptions, and troubleshoot issues.
- Craft, implement, and maintain people-centric programs and engagement opportunities that boost retention, morale, and employee growth.
- Be a trusted resource for employees and managers by being available to answer questions, offer guidance, listen, and mitigate employee relations issues.
- Gather and act on employee feedback via surveys, check-ins, and onboarding/offboarding meetings. Analyze people metrics to guide decision-making and highlight areas for improvement.
- Support our performance review cycles, partnering with managers to ensure the process is timely, fair, and growth focused.
- Support internal communications, company events, and employer branding initiatives around culture, values, and change initiatives to ensure clarity and transparency.
- Assist Recruiting Manager with ATS maintenance, interview scheduling, and recruitment coordination as needed with willingness to handle full-cycle recruiting during high volume hiring periods.
- Collaborate with Finance, Marketing, IT, and department managers to support operational practices and other initiatives.
- Be willing to jump in on ad-hoc projects, research workforce trends and best practices, and help with ongoing improvements.
Requirements
- 2-6 years of experience in People Operations/HR, with a strong foundation in common HR practices, preferably within the software/technology industry.
- Hands-on experience in a variety of HR administrative duties and company-wide people programs such as onboarding and offboarding, engagement programs and events, reward and recognition programs, performance management cycles, payroll and benefits processes, audits and compliance, and others.
- Familiarity with various HR platforms (ADP Workforce Now, Lattice, and Greenhouse preferred) and O365 tools.
- Ability to provide comprehensive support to employees and the management team across a range of HR functions and initiatives.
- Excellent communication and interpersonal skills, with a people-centric mindset and a high degree of professionalism, discretion, responsiveness and follow-up.
- High degree of attention to detail, accuracy, and organizational skills; ability to manage multiple priorities with strong execution, often switching from strategic projects and day-to-day tasks.
- Experience with HR reporting with the ability to analyze data to support decision-making and recommendations.
- Curiosity and adaptability in adopting AI-driven workflows while championing the integration of AI practices across the workforce with ethical and human-centered practices.
- Problem-solving and resourceful mindset with the ability to utilize critical thinking and creative skills in independent and cross-functional collaborative settings (especially with recruiting, payroll, IT, and marketing).
- Strong desire for continuous learning and operational improvements.
- Comfort in a fast-moving, ever-evolving startup environment and openness to change.
Benefits
- Health, Dental, Vision & Voluntary Benefits
- Competitive Salary & Bonus Plans
- 401k Retirement Savings
- Flexible PTO & 10 Paid Holidays
- Flexible Work Hours
- Equity Shares
- Paid Leave Programs
- Marketplace for discounted retail and entertainment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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