People Operations Coordinator responsible for new hire onboarding and employee records management. Ensures compliance with company policies and supports employee issues, training, and benefits inquiries.
About the role
- People & HR Lead overseeing local operations for Genomenon in Bosnia. Responsible for mentoring managers and implementing HR strategy across both Sarajevo and Tuzla offices.
Responsibilities
- Serve as the dedicated People & HR leader for Genomenon’s Bosnia-based organization, supporting employees across both Sarajevo and Tuzla offices.
- Act as the subject matter expert for all local people practices, owning People strategy and execution across sites.
- Make independent decisions with confidence and judgment, leading critical processes end-to-end.
- Coach and mentor managers across Bosnia on performance conversations, feedback, team dynamics, retention, and employee development.
- Design and deliver manager and leadership training programs that strengthen organizational capability across both locations.
- Lead implementation of performance management programs including goal setting, annual reviews, and career progression frameworks.
- Support workforce planning, talent management, and succession planning efforts in partnership with global People leadership.
- Develop strategic initiatives that increase engagement, reduce turnover, and strengthen employee satisfaction across Sarajevo and Tuzla.
- Champion resilience and well-being during periods of growth and change, balancing high performance with sustainability.
- Manage complex employee relations matters with empathy, discretion, and consistency.
- Foster a safe, inclusive workplace across Bosnia and ensure alignment with Genomenon’s values and ethical standards.
- Oversee local HR operations including documentation, payroll coordination, benefits support, and time-off management.
- Ensure compliance with Bosnia and Herzegovina labor regulations and Genomenon’s global People policies.
- Serve as the primary People partner between Bosnia and the US People Operations team, representing local needs and influencing broader people strategy.
- Advocate for improvements with conviction while remaining collaborative and adaptable.
- Work in a hybrid/in-person model with regular onsite presence.
- Travel to secondary Bosnian office at least once per quarter to strengthen relationships, support leaders, and ensure consistent People support across offices (travel expenses covered).
Requirements
- Bachelor’s degree in Human Resources, Business, or a related field (Master’s degree a plus)
- HR certification or additional professional training preferred
- 5+ years of progressive experience in HR, People Operations, or HR Business Partner roles, ideally with site-level ownership
- Demonstrated ability to operate as an independent People leader and trusted advisor to managers and senior stakeholders
- Experience coaching managers through performance management, employee development, and complex employee relations matters
- Strong knowledge of Bosnia and Herzegovina employment law, HR compliance, and local HR operational practices
- Proven ability to design and implement people programs that improve engagement, retention, and organizational effectiveness
- Experience supporting talent management, learning and development, and workforce planning initiatives
- Comfort working in fast-paced, scaling, and/or international organizations with cross-border collaboration
- Working knowledge of HRIS and talent management systems, ideally including Rippling, Lattice, and/or Greenhouse
- Strong asynchronous (Slack, email) and in-person communication, relationship-building, and influence skills across cultures and teams
- Ability to support employees across multiple office locations, with regular onsite presence in Sarajevo and quarterly travel to Tuzla (expenses covered)
- Flexibility to collaborate with US-based colleagues across time zones
Benefits
- Competitive base salary above market average, commensurate with experience and qualifications
- Hybrid work arrangement with flexibility between onsite and remote work
- Equity participation in a growing, US-based technology organization
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
People Operations Specialist handling payroll and HR operations in Chile and Mexico for a digital freight forwarder. Key responsibilities include payroll processing, compliance, and employee experience improvement.
Interim Director of People & Operations at Law Foundation of BC ensuring stability in operations during leadership transition. Leading HR and operational functions in a not - for - profit context.
People and Culture Leader at Forj, managing HR and finance operations in a hybrid role. Focus on employee experience, talent acquisition, and organizational growth strategies.
Director of People & Performance leading the Enterprise Transformation service line at Kyndryl. Responsible for strategic vision, business outcomes, and team leadership in organizational growth.
Human Resources Manager supporting store operations at Castorama. Collaborating with managers for HR processes and fostering a positive work environment.
Junior People Generalist supporting full HR functions including onboarding, compliance, and employee relations at Spinnaker Software in Cape Town.
HR Business Partner focused on scaling Voy through data - driven HR strategies and high - performing teams. Driving employee experience and engagement while ensuring compliance and operational excellence.
People & Culture Business Partner in Sweden working with global business partners and other HR functions. Leading talent development initiatives and employee engagement across the Nordics.
People Support Assistant providing essential administrative support to Talent Acquisition at GHD. Responsible for coordination and operational tasks in a high - performing international team.