Payroll Officer assisting with payroll processing for approximately 1100 employees at Arcadis. Collaborating with the Payroll Manager to ensure accurate payroll execution and compliance with regulations.
About the role
- Payroll Operations Manager leading a team for TransUnion overseeing payroll processing across multiple countries in the Americas. Ensuring compliance and providing insights for payroll operations.
Responsibilities
- Oversee full-cycle payroll processing for multiple countries in the Americas (U.S., Canada, Costa Rica, etc.) in partnership with payroll outsourcing service provider to ensure timely and accurate payroll for all employees
- Ensure timely and accurate payroll execution, including earnings, deductions, benefits, and tax withholdings
- Partner with local HR teams to ensure compliance with country-specific payroll regulations and company policies
- Collaborate with HR, Finance, and other departments to ensure seamless payroll operations
- Address and resolve payroll-related issues
- Review and approve payroll reports, reconciliations, and adjustments before submission
- Lead and mentor a team of payroll associates based in Costa Rica, ensuring high performance and professional development
- Provide regular feedback, coaching, and support to enhance payroll accuracy and efficiency
- Act as the key escalation point for payroll-related issues and inquiries
- Partner with local and global business partners and payroll outsourcing service providers on creating and executing monthly metrics tracking the health of payroll operations
- Ensure compliance with all local, state, and federal payroll regulations
- Stay updated on changes in payroll laws and regulations
- Collaborate with Finance, HR, and Legal teams to address compliance and audit-related requirements
- Maintain accurate payroll records and provide necessary reports to internal stakeholders and external auditors
- Conduct regular audits to ensure payroll accuracy and compliance
- Implement and maintain strong internal controls
- Prepare and analyze payroll reports
- Provide insights and recommendations to senior management
- Identify and implement process improvements to enhance payroll efficiency and accuracy
- Drive automation and standardization of payroll processes
- Partner with ADP and internal teams to optimize payroll workflows, reporting, and system integration
- Drive standardization and best practices across all payroll operations
- Manage relationships with payroll outsourcing service providers
- Ensure service level agreements are met
Requirements
- 7 plus years of experience in a global payroll people management
- Experience managing payroll for multiple countries in North and South America
- Strong knowledge of payroll laws and regulations in the Americas
- Prior experience managing a team, preferably in an offshore model
- Experience working in a shared services or global payroll environment preferred
- Experience working with ADP payroll platforms and HRIS systems (e.g., ADP, Workday)
- Payroll certifications such as CPP (Certified Payroll Professional) or PCP (Payroll Compliance Practitioner)
- Bachelor’s degree in accounting, Finance, Business Administration, or related field
Benefits
- flexible time off for exempt associates
- paid time off for non-exempt associates
- up to 12 paid holidays per year
- health benefits (including medical, dental, and vision plan options and health spending accounts)
- mental health support
- disability benefits
- up to 12 weeks of paid parental leave
- adoption assistance
- fertility planning coverage
- legal benefits
- long-term care insurance
- commuter benefits
- tuition reimbursement
- charity gift matching
- employee stock purchase plan
- 401(k) retirement savings with employer match
- access to TransUnion’s Employee Resource Groups
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