Senior Account Executive managing client relationships in employee benefits for CBIZ Inc. Build strategic client relationships and coordinate service activities in a hybrid work environment.
About the role
- Account Associate managing client communications and project requirements at TransPerfect. Liaising between clients and internal teams while ensuring effective workflow and client satisfaction.
Responsibilities
- Responsible for all client communication, understanding client goals and interests, and discussing project requirements with clients
- Serve as a liaison between the client, Director of Business Development, and internal teams to ensure client expectations are met and managed through communication and efficient workflow
- Maintain and strengthen relationships within existing accounts
- Track new and existing revenue within assigned accounts by service type
- Assist in sales support business development tasks (e.g. prospect and client research, meeting preparation, presentations, and quarterly reports)
- Develop a strong understanding of TL eDiscovery capabilities and services, and effectively communicate offerings to clients
- Compose or generate a variety of materials (e.g. SOWs, RFPs, sales reports, memos, letters, etc.)
- Lead all billing and invoice collection tasks for assigned accounts
- Provide support to senior team members and perform other special projects or duties as required
Requirements
- Bachelor's Degree
- 1 - 2 years of direct work experience in account management or a similar capacity
- Exceptional verbal communication and presentation skills
- Excellent problem-solving ability and organizational skills
- Ability to build and maintain lasting relationships with clients
- Ability to work within a team and all levels of management
- Understanding of the legal industry, including eDiscovery and all phases of the EDRM
Benefits
- medical, dental, and vision insurance
- 401k matching
- membership to child-care providers
- other TransPerks
- birthday off
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