Sales position at Fifth Third Bank focused on acquiring, growing, and retaining bank customers while providing excellent customer experience. Engage partners for client financial needs and promote retail consultative sales process.
About the role
- Account Manager overseeing a Towne Park account, responsible for financial, guest satisfaction, and client satisfaction objectives. Engaging with clients and ensuring a consistent service experience across all shifts.
Responsibilities
- Directly oversees one Towne Park account and responsible for account performance for financial, guest/patient satisfaction, and client satisfaction objectives
- Understands and drives business metrics and performance measurements to ensure effectiveness
- Demonstrates ability to improve financial performance and profitability of the account
- Engaged in the recruitment and hiring processes to ensure best people are selected for the location
- Ensures guest/patient service experience is delivered consistently on all shifts
- Develops cohesive working relationships with clients’ staff members
- • Maintains regular meeting rhythms and communication channels with clients
Requirements
- Associate’s degree preferred
- Minimum of two (2) years of related experience and/or training; OR equivalent combination of education and/or experience
- Knowledge of general business practices including accounting, human resources and customer service
- Must be able to drive manual transmission
- Must have and maintain a valid driver’s license and clean driving record
- For insurance purposes, must be at least 18 years of age
- Must be able to pass a criminal background, MVR and drug screen
Benefits
- Employees are eligible to enroll in medical, dental, and vision insurance
- Accident insurance
- Critical illness insurance
- Hospital indemnity insurance
- Telemedicine benefits
- Company-paid basic life and AD&D insurance
- Short-term and long-term disability
- 401k retirement savings plan
- Paid Time Off accrual of 0.0385 hours of PTO per hour worked up to 80 hours per calendar year
- 6 paid holidays throughout the calendar year
- Up to 4 paid floating holidays per calendar year
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