Technical Sales Support Manager providing technical sales support for UPL Ag Division products in Iowa. Collaborating closely with the sales team and key influencers to drive demand and improve customer satisfaction.
About the role
- Sales Manager providing support for Dutch customers in an E-Commerce company specializing in tent solutions. Handling customer queries and offering product guidance through high service orientation.
Responsibilities
- Provide individual support to customers in the Netherlands
- Take a solution-oriented approach to resolving customer inquiries
- Advise customers on products via email and phone
- Deliver comprehensive onboarding and training for tent products
- Support customers in the purchase decision-making process
- Handle complaints and claims
- Collaborate with the team on market trends and customer requirements
Requirements
- Commercial/business training or equivalent qualification
- Experience in customer-facing roles and after-sales support
- Fluent Dutch
- Good German
- Empathetic, reliable and friendly demeanor
- Strong communication skills
- Assertiveness
- Structured and reliable working style
- Proactive and resourceful initiative
- Initial experience with SAP (nice to have)
Benefits
- Financial contribution toward daycare (KITA) fees
- Subsidies for the Deutschlandticket, company pension scheme and fitness program
- Subsidized meal options and bicycle leasing
- Online academy and tailored training programs
- Flexible working hours through flextime
- Hybrid/mobile office setup (combination of remote and office work)
- Electric charging stations for cars and e-bikes
- Possibility of a sabbatical
- Modern offices with height-adjustable desks
- High-quality, customizable technical equipment
- Free drinks and fruit (organic)
- Team events and after-work socials
- Company tent rental for employees
- Room for initiative and personal ideas
- … and much more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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