Technical Sales Support Manager providing technical sales support for UPL Ag Division products in Iowa. Collaborating closely with the sales team and key influencers to drive demand and improve customer satisfaction.
About the role
- Sales Manager managing the needs of Dutch customers in an E-Commerce company providing tent solutions. Responsible for customer queries, complaints and collaboration with the team on market trends.
Responsibilities
- Provide individual support to Dutch customers
- High solution orientation when handling inquiries
- Advise on products via e-mail and telephone
- Support customers in their purchasing decisions
- Handle claims and complaints
- Collaborate with the team on market trends and customer needs
Requirements
- Commercial or equivalent vocational qualification
- Experience in customer contact and after-sales
- Fluent in Dutch and good proficiency in German
- Empathetic, dependable and friendly demeanor
- Strong communication skills and assertiveness
- Structured and reliable working style
- Ideally, some initial experience with SAP
Benefits
- Financial contribution toward daycare (KITA) places
- Subsidies for the Deutschland-Ticket, company pension plan and sports program
- Subsidised meal options and bike leasing
- Online academy and individual training opportunities
- Flexible working hours thanks to flexitime
- Hybrid mobile office
- EV charging stations for cars and e-bikes
- Option to take a sabbatical
- Modern offices with height-adjustable desks
- High-quality, customizable technical equipment
- Free drinks and fruit (organic)
- Team events and after-work gatherings
- Tent rental for employees
- Room for initiative and your own ideas
- … and much more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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