Account Supervisor at Tombras, managing client relationships and overseeing project execution in a full-service advertising agency. Working in Knoxville or Atlanta with relocation options.
Responsibilities
Develops strong client and internal agency relationships while leading the work and process at scale with flawless execution
Oversees day-to-day account operations, managing resources, workflow scopes, timeline and budgets with consistency and accuracy
Provide clear and succinct creative and media direction and feedback internally and externally
Leads campaign development and execution from an operational standpoint, ensuring alignment across creative production and partner teams
Serves as the team captain - motivating the internal team, maintaining momentum and fostering a collaborative, solutions-oriented environment
Leads project meetings including status calls, internal scrum meetings, creative briefings planning sessions and more - internally and with clients with confidence.
Builds trusted, respected relationships with senior day-to-today clients and is comfortable navigating difficult conversations or delivering challenging news
Administers and respond to all internal and external correspondence in a timely and professional manner to support seamless cross-functional collaboration
Maintains strong cross-functional relationships across outside integrated agency teams and partner agencies to ensure efficient communication and unified execution
Strong understanding of the client’s business, industry, strategic priorities and the brief - balancing clients needs with agency perspective to guide high-quality work
Demonstrates strong grasp of accounts high-level agenda and partners with Director to ensure execution aligns with strategic priorities
Expresses strong creative instincts and client intuition, and is able to deliver the agency/creative POV
Brings sharp understanding of the evolving media and consumer landscape, applying those insights to elevate the work and push for stronger outcomes
Requirements
5+ years of Account Executive/Project Management work in a traditional or interactive agency with experience working with and managing creative and production teams
Thorough understanding of creative development and production process for both traditional and digital media
Experience in banking/finance or a highly regulated industry with a strong understanding of compliance-driven review process a plus but not required
Expertise in estimating, tracking, and managing multi-phase projects
Exceptional time management, attention to detail, proofreading and organizational skills
Ability to clearly, accurately and calmly communicate internally and externally
Adept working in Google Workspace (drive, sheets, docs, slides)
Demonstrated experience in handling multiple projects and working well under pressure
Benefits
Family - It comes first, on every list. Tombras has been family-run since day 1, we strive to facilitate a family-oriented environment rooted in supporting one another.
Dog-friendly offices
Unlimited PTO
Generous parental leave for primary and non-primary caregivers.
Medical (PPO or High Deductible option) for employee + dependents
401(k) Participation
Employer-paid Dental & Vision
A company culture of promotions from within and an atmosphere allowing for varied and rapid career development.
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