Account Manager for US Petcare Division focused on maximizing sales performance through solution selling and territory management in assigned geography. Role requires travel and relationship building with veterinary personnel.
About the role
- Account Supervisor at Tombras, managing client relationships and overseeing project execution in a full-service advertising agency. Working in Knoxville or Atlanta with relocation options.
Responsibilities
- Develops strong client and internal agency relationships while leading the work and process at scale with flawless execution
- Oversees day-to-day account operations, managing resources, workflow scopes, timeline and budgets with consistency and accuracy
- Provide clear and succinct creative and media direction and feedback internally and externally
- Leads campaign development and execution from an operational standpoint, ensuring alignment across creative production and partner teams
- Serves as the team captain - motivating the internal team, maintaining momentum and fostering a collaborative, solutions-oriented environment
- Leads project meetings including status calls, internal scrum meetings, creative briefings planning sessions and more - internally and with clients with confidence.
- Builds trusted, respected relationships with senior day-to-today clients and is comfortable navigating difficult conversations or delivering challenging news
- Administers and respond to all internal and external correspondence in a timely and professional manner to support seamless cross-functional collaboration
- Maintains strong cross-functional relationships across outside integrated agency teams and partner agencies to ensure efficient communication and unified execution
- Strong understanding of the client’s business, industry, strategic priorities and the brief - balancing clients needs with agency perspective to guide high-quality work
- Demonstrates strong grasp of accounts high-level agenda and partners with Director to ensure execution aligns with strategic priorities
- Expresses strong creative instincts and client intuition, and is able to deliver the agency/creative POV
- Brings sharp understanding of the evolving media and consumer landscape, applying those insights to elevate the work and push for stronger outcomes
Requirements
- 5+ years of Account Executive/Project Management work in a traditional or interactive agency with experience working with and managing creative and production teams
- Thorough understanding of creative development and production process for both traditional and digital media
- Experience in banking/finance or a highly regulated industry with a strong understanding of compliance-driven review process a plus but not required
- Expertise in estimating, tracking, and managing multi-phase projects
- Exceptional time management, attention to detail, proofreading and organizational skills
- Ability to clearly, accurately and calmly communicate internally and externally
- Adept working in Google Workspace (drive, sheets, docs, slides)
- Demonstrated experience in handling multiple projects and working well under pressure
Benefits
- Family - It comes first, on every list. Tombras has been family-run since day 1, we strive to facilitate a family-oriented environment rooted in supporting one another.
- Dog-friendly offices
- Unlimited PTO
- Generous parental leave for primary and non-primary caregivers.
- Medical (PPO or High Deductible option) for employee + dependents
- 401(k) Participation
- Employer-paid Dental & Vision
- A company culture of promotions from within and an atmosphere allowing for varied and rapid career development.
- New, Modern building in Downtown Knoxville
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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