Provides administrative services for corporate sales and generates sales forecasts and reports. Ensures timely client information delivery and compliance with legal reporting.
About the role
- Quality Administrator managing ISO accreditations and compliance data at Thorlabs. Support quality assurance processes and documentation in a hybrid work environment.
Responsibilities
- Support for external accreditations (ISO 9001, 14001, Authorised Economic Operator)
- Management of the Quality Assurance mailbox & support for Quality queries and inbox enquiries
- Regulatory data collection & external reporting (WEEE, Packaging, EPR, SECR, ESOS, Plastic Packaging Tax)
- Vendor liaison for compliance data (REACH, RoHS, CBAM, S232)
- Product data management in the ERP system (RoHS, REACH, Comm code)
- Controlled document management (SharePoint, SOPs)
- Calibration management
- Support for green initiatives and company sustainability goals
- Internal Auditing and Non-conformance reporting
- Standard Operating Procedure (SOPs) maintenance
- Support for global meetings and alignment
- Production of reports on processes as required, and data for Quality Review Meetings
Requirements
- Evidence demonstrating critical thinking and problem-solving skills, ability to work independently, and to see tasks through to completion
- Experience in quality administration or compliance support & ideally 3 years practical experience within the Quality field
- Experience of conducting internal audits preferred
- Familiarity with quality systems, regulatory compliance and audit processes
- Proficient in data handling and document management systems
- Familiarity with ERP systems
- Proficiency in Microsoft Office with excellent administrative, communication, planning and organisation skills
- Self-motivated to achieve
- Ability to work in a multidisciplinary team
- Ability to multitask, time manage and work independently & identify and resolve problems quickly
- Adhering to core values and driven positive attitude
Benefits
- Competitive Salary to attract the best
- Excellent benefits package including pension, health care, 25 days holiday plus public holidays
- Free onsite parking
- Free refreshments
- Entertainment area in large canteen
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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