Hybrid Fleet Support Administrator

Posted 9 hours ago

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About the role

  • Fleet Support Administrator role focusing on customer experience and relationship management. Analyze vehicle performance and coordinate training to improve customer satisfaction.

Responsibilities

  • Analyze vehicle data, monitoring vehicle performance
  • Co-ordinate training requirements with driver trainers and customers
  • Resolve customer queries and co-ordinate relevant actions, ensure all communications are maintained in data system
  • Proactively communicate with customers
  • Conduct, analyse and prepare course evaluation reports

Requirements

  • A high level of analytical and innovation skills
  • Excellent interpersonal, communication and presentation skills, strong stakeholder engagement abilities
  • Strong administration and organisational skills
  • Able to work autonomously and under pressure
  • Knowledge of the Scania products and services
  • You need to have full New Zealand working rights to apply for this role

Benefits

  • Eligibility for an annual company bonus scheme
  • Subsidised Medical Insurance
  • A dynamic and inclusive work culture - be part of a great team environment
  • A company with a focus on digitalisation, autonomous vehicles, electrification and sustainability
  • Potential for career progression

Job title

Fleet Support Administrator

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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