Hybrid Technical Product Manager – Digital Commerce Platform

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About the role

  • Help us shape the future in our digital transformation.
  • Develop a comprehensive and bold product vision, strategy, and roadmap, and set key business objectives (OKRs) for your product.
  • Leverage the knowledge of your product, as well as customer feedback and analytics to prioritize the direction and desired outcomes for your product.
  • Develop and actively maintain a product roadmap and backlog outlining the customer themes, epics, and stories while prioritizing the backlog to focus on the highest impact work for customers and stakeholders.
  • Encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance.

Requirements

  • 3+ years of experience working as a product manager of a B2B or B2C digital platform shipping multiple products and features focused on ecommerce
  • You’ve honed your product development playbook which includes leading with customer-driven innovation backed by qualitative and quantitative data
  • 3+ years in Agile (Scrum preferred) environment, with a proven understanding of the development life cycle, including but not limited to requirements definition, user experience, development practices, testing, and deployment
  • Proven ability to take initiative within a matrix organization to build strong, productive relationships based on excellent communication and interpersonal skills
  • History of partnering and collaborating with architects and engineers in writing clear user stories
  • Demonstrated ability to achieve bold strategic goals in an innovative and fast-paced environment and able to flex between multiple workstreams
  • Demonstrated ability to develop an inspiring product vision, strategy, and roadmap
  • Ability to communicate complex concepts in easy-to-understand terminology
  • Able to apply knowledge of how a product is designed, built, deployed, and maintained in an enterprise environment; you transparently manage risk by collaborating with team, keeping stakeholders informed, and unpack your principles and approach
  • Experience with technology and ability to facilitate communication between business and technology teams (bonus points for having software engineering or data analytics in your background)
  • Track record of delivering high-impact iterative products that solve big customer problems, delivered on time and on budget
  • Ability to articulate clear and concise specifications for new products and new features with a strong affinity towards the developer community.
  • Understands at a high level the landscape of tools and technologies that developers use to bring products to market
  • Strong communication skills with demonstrated ability to articulate and evangelize a strategy at every level of the organization
  • Ability to prioritize new feature launches based on competitive analysis, industry trends, emerging technologies, and company vision.
  • Proven ability to work under rapid development cycles with large teams to achieve a common goal
  • Proven ability to influence cross-functional team(s) without formal authority.
  • Familiarity with financial concepts and financial/budget management

Benefits

  • Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
  • Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
  • Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
  • Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
  • Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
  • Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Job title

Technical Product Manager – Digital Commerce Platform

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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