Technical Product Manager at Civica, building software to support critical services for citizens globally. Collaborating with cross - functional teams and managing product backlogs for success.
About the role
- Technical Project Manager leading SAP transformation and AI integration at Tessera Labs. Managing multi-agent AI solutions in complex SAP landscapes with strong technical expertise and customer collaboration.
Responsibilities
- Own end-to-end delivery of multi-agent AI modernization programs, ensuring seamless integration with SAP ECC/S/4HANA and surrounding enterprise systems.
- Leverage your deep SAP knowledge to anticipate technical friction points related to data structures, custom code (ABAP), and process orchestration.
- Lead a cross-functional delivery pod (Forward-Deployed Engineers, Data Engineers) through the complexities of SAP landscapes.
- Act as the primary technical interpreter between customer SAP technical teams (Basis, Architects, Developers) and Tessera's AI/product organizations.
- Lead discovery workshops, using your SAP fluency to map complex system landscapes, data flows, and integration points to Tessera's agentic capabilities.
- Articulate technical trade-offs and implementation plans to both CIO-level executives and SAP technical leads.
- Drive Agile delivery within the constraints of enterprise change management and SAP's Activate methodology or similar.
- Anticipate risks related to custom code remediation, data harmonization, and cross-system dependencies; create clear mitigation plans rooted in technical reality.
- Ensure all delivery meets rigorous enterprise standards for security, compliance, auditability, and SAP-specific change governance (e.g., Transport management).
- Oversee technical prerequisites for integration across enterprise systems, with a primary focus on SAP.
- Serve as the primary technical operations contact during onboarding and implementation.
- Manage technical escalations from customer IT teams, coordinating engineering responses with clear, timely communication and a deep understanding of the underlying SAP issues.
- Operate in a high-velocity environment, bringing structure and clarity to complex, ambiguous customer challenges.
- Travel to customer sites for workshops, solution design, and program oversight.
Requirements
- Deep SAP Expertise: 4–6+ years of experience managing or leading the technical delivery of multiple SAP projects (ECC, S/4HANA).
- Technical Program Delivery: Proven experience in technical program management or engineering program delivery within enterprise environments.
- Technical Communication: Ability to read, understand, and explain SAP technical concepts, system constraints, and data models to both engineering teams and business stakeholders.
- Structured Execution: Strong command of Agile methodologies and experience orchestrating cross-functional delivery with large-scale technical dependencies.
- System Integrator or Consulting Background: Experience working within a top-tier SI (e.g., Accenture, Deloitte, PwC, EY, IBM) or managing complex programs on the client side.
- AI / ML Exposure: Experience delivering programs involving ML/AI or a strong interest in understanding LLMs and multi-agent AI orchestration.
- Enterprise Systems Breadth: Familiarity with integrating SAP with other enterprise platforms (Salesforce, Workday, Snowflake, MuleSoft).
- Certifications: PMP, Scrum Master, or SAFe certification is a plus, but real-world SAP delivery experience is paramount.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
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