Recovery Manager leading all loan recovery operations at FairMoney, ensuring timely recovery of overdue loans and compliance with financial regulations.
About the role
- Service Manager responsible for operations, sales, and administration in the company’s service department. Overseeing team management, strategic guidance, and performance accountability.
Responsibilities
- The Service Manager is responsible for the management and development of operations, sales and administration within the company’s service department.
- Directly manages a team of employees. Responsible for hiring, coaching, developing, and managing performance for direct reports.
- Assume full profit and loss accountability for the service department.
- Ensure effective planning and achievement of project long-term and short-term goals.
- Overall responsibility to ensure maximum level of engagement and performance of service personnel in accordance with applicable laws and the company’s values.
- Approve all financial applications and reports and complete any ad hoc assignments designated by next level management.
- Ensure that adherence to established service departments budget parameters, appropriate financial reports and regulatory requirements are met.
- Ensure development and maintenance of strong working relationships and close collaboration with Management, Customers, and other service and sales personnel for smooth implementation of activities.
- Build and develop partnerships that will grow the business within the industry marketplace.
- Execution management and oversight of the branches KPI results to include all aspects of coaching, managing, and leading team members.
- Performs other related duties as assigned.
Requirements
- Bachelor’s Degree in Business Administration or related field, preferred.
- 3 or more years of experience in the B2B Facility Services or Distribution industry, preferred.
- 1 or more years of supervisory or management experience.
- Strong marketing and sales strategy development experience.
- Working knowledge of safety industry, preferred.
- Ability to set and meet aggressive commitments to achieve business objectives.
- Ability to focus and prioritize in a fast-paced business environment.
- Ability to manage and lead staff to excellent performance.
- Ability to build strategic partnerships and possess a strong and positive track record of growth within a market.
- Professional certification may be required in some areas.
- Maintain a valid driver’s license, auto insurance, and ability pass a drug and background check.
- Prolonged periods of sitting, standing, walking, and talking on the phone, attending virtual online meetings, and working on a computer. Must be able to lift up to 50 pounds at times. Must be able to operate a motor vehicle and travel when needed.
Benefits
- We are an equal opportunity employer that welcomes and encourages diversity in the workplace.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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