AWS Partner Program Specialist managing AWS partnerships and operational tasks at AHEAD. Collaborating with stakeholders to drive partner program success and compliance while maintaining data accuracy.
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Hybrid Partner Program Specialist
Posted 4 hours ago
About the role
- Supporting AHEAD’s strategic partnership with Microsoft through operational execution and program management. Collaborating across teams for effective program coordination and compliance.
Responsibilities
- Provide operational support for the Microsoft partner programs, ensuring day-to-day activities are executed accurately and efficiently
- Support deal-related processes and maintain visibility into partner pipeline and program activity
- Assist in account mapping and sales alignment exercises to strengthen the Microsoft partnership among field sellers
- Collaborate with internal stakeholders to support partner engagement and program alignment
- Coordinate the tracking and administration of partner funding and incentive programs
- Work cross-functionally with project teams, finance, and external partners to support funding lifecycle activities
- Assist with documentation, submissions, and follow-up related to funding and incentive claims
- Report on monthly rebate performance and tie incentive payments to the corresponding sales, marketing, or partnership activity
- Support partner compliance requirements, including certifications, program eligibility, and administrative setup
- Help maintain partner relationships by supporting consumption tracking and partner attribution activities
- Ensure partner data and records are maintained accurately across internal and external systems
- Contribute to the development of recurring partner performance and status reporting
- Monitor program activity to identify trends, risks, or gaps requiring attention
- Support ongoing program optimization through accurate reporting and coordination
Requirements
- Bachelor’s degree in business administration, Information Systems, Marketing, Finance, or a related field, or equivalent practical experience supporting partner programs or operational functions.
- Required experience supporting partner programs, alliances or ecosystem operations (technology or SaaS preferred). Familiarity with Microsoft partner ecosystem. Strong operational discipline with attention to detail and follow-through. Experience with reporting, tracking, and managing multiple workflows simultaneously. Comfortable working with cross-functional teams (partnerships, finance, project management, sales). Ability to work with partial US time-zone overlap
- Working knowledge of technology partner programs and ecosystem operations
- Strong organizational and process-management skills with attention to detail
- Ability to manage multiple workstreams, deadlines, and dependencies simultaneously
- Ability to collaborate cross-functionally with sales, finance, delivery, and program teams
- Comfort working with reporting, tracking tools, and partner portals or systems
- Strong written and verbal communication skills for internal and external coordination
- Ability to analyze program data, identify gaps, and support continuous improvement
- Skills in business productivity tools including Microsoft Excel, SharePoint, PowerPoint, etc.
Benefits
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
Job title
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Degree requirement
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