Digital Business Services Partner coordinating projects in Sales and Customer Service at GEWISS. Engaging in a multinational context with a dynamic, young team and innovative solutions.
About the role
- Care Partner in Home Care team providing intake, case management, and support for participants in a rural health service. Collaborating with health professionals to enhance participant quality of life.
Responsibilities
- The Care Partner works in our Home Care team, based from our Winchelsea and Bannockburn locations.
- They provide intake, assessment, case management, service co-ordination, budget management and accompanying administrative tasks to support our Support at Home participants remain living in their home.
- This can include collaboration with registered supporters, carers and other health professionals.
- Following a participant focused model of service delivery, services are co-ordinated to promote independence, wellness and to enhance each participant’s quality of life in keeping with individual preferences and choices.
Requirements
- Educate key stakeholders on the Support at Home Program and related standards including Statement of Rights.
- Undertake intake and new assessments for participants seeking home based services.
- Provide case management to Support at Home participants and coordinate all relevant aspects of their care and service requirements including managing individual budgets.
- Work at all times within a lens of encouraging participant choice and independence for the participant.
- Establish rapport and develop effective working relationships with key stakeholders.
- Utilising the participant management system to maintain accurate and current participant records and associated documentation.
- Meet regularly with Home Care Team regarding program targets, and continuity of quality of care.
- Work within the legal framework and compliance requirements for the delivery of Home Care, as outlined in the New Aged Care Act 2025 and its relevant amendments.
- Manage and report risk and actively work toward implementing risk reduction strategies through the use of RISKMAN platform.
- Identify a safe home environment assessing potential hazards and risks, and implementing strategies to minimise, ensuring the participant and care workers' safety.
- Undertake internal quality audits as required and participate in the preparation for external quality review.
- Record participant feedback and identify trends that will support quality improvement activities.
- Ensure precise activity documentation to facilitate accurate billing and reporting.
- Tasks as delegated by the Manager Home Care including periods of leave relief as necessary.
Benefits
- Professional Growth Opportunities - We take pride in providing professional development opportunities for career advancement. Whether through continuing education, leadership opportunities, you can continue to grow and advance in your career whilst serving the need of our community.
- Community Engagement - Our small rural health service encourages you to be actively involved in community health education initiatives and preventative care. You become an integral part of the community, forging meaningful connections among residents.
- Team Collaboration -At Hesse, we often work closely together as part of a tight knit team. Collaboration among all staff is essential for delivery comprehensive care to our age care residents, patients and community.
- Amazing Destination -Nestled in the picturesque countryside of the Surf Coast Shire, Winchelsea & Bannockburn offers a stunning natural scenery, relaxed lifestyle and did we mention only 30 minutes to the Great Ocean Road, 35 minutes into Geelong and 27 minutes to Colac. Not only does Winchelsea and surrounds offer affordable housing, essential amenities and less traffic congestion, making it an ideal place to live, work and thrive.
- Diversity and Inclusion - We believe in the power of diversity and inclusion. We celebrate the unique backgrounds, perspectives, and talents of our team members, fostering an environment where everyone feels valued and respected. Our commitment to diversity strengthens our ability to provide compassionate and equitable care to all individuals, regardless of their backgrounds, abilities and identities.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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