Account Manager providing excellent customer care and managing dealer relations for Novae's family of trailer brands. Responsible for sales growth and partnership with dealers across multiple regions.
About the role
- Account Manager responsible for managing client relationships and driving account growth for Alcumus SafeContractor. Focused on compliance and safety solutions for clients.
Responsibilities
- Establish and develop strong, trusting relationships with current and potential clients assigned to you.
- Actively manage contract renewals, anticipating customer needs to ensure continuity and sustainable growth.
- Identify and seize business opportunities to drive revenue growth within existing accounts.
- Conduct regular on-site visits to clients to better understand their needs, strengthen relationships and propose appropriate solutions.
- Design and present customized sales proposals, negotiate change requests and close additional sales.
- Working closely with internal teams (Sales, Billing, Accounting) to ensure effective follow-up of purchase orders and contractual aspects.
- Conduct strategic discussions aimed at recommending the most suitable tools and services to maximize customer value.
- Provide relevant analyses and feedback on customer accounts in order to optimize sales actions.
- Ensure regular and accurate reporting on sales performance and account developments.
Requirements
- Proven experience of more than 3 years in business development or account management in a B2B environment.
- Expertise in consultative selling, capable of understanding customer needs and proposing tailored solutions.
- Excellent influencing and team management skills to build strong relationships and lead effectively.
- Strong financial acumen, including forecasting and developing strategic plans for account growth.
- Strong business acumen with a deep understanding of market dynamics and customer priorities.
- Ability to collaborate with multiple stakeholders to align objectives and achieve common results.
- Dynamism and agility to adapt quickly in a highly regulated environment.
- Commitment to continuous improvement and learning to remain competitive in a competitive market.
Benefits
- Integrated mental health & wellbeing support
- Vacation – starting at 3 weeks
- Wellness Days & Annual Giving Day – an extra to give back to yourself or your community
- Comprehensive medical and dental coverage
- End of the year, company-wide shut down for you to relax and recharge
- LinkedIn Learning License for upskilling & development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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