Account Manager responsible for managing client relationships and driving account growth for Alcumus SafeContractor. Focused on compliance and safety solutions for clients.
Responsibilities
Establish and develop strong, trusting relationships with current and potential clients assigned to you.
Actively manage contract renewals, anticipating customer needs to ensure continuity and sustainable growth.
Identify and seize business opportunities to drive revenue growth within existing accounts.
Conduct regular on-site visits to clients to better understand their needs, strengthen relationships and propose appropriate solutions.
Design and present customized sales proposals, negotiate change requests and close additional sales.
Working closely with internal teams (Sales, Billing, Accounting) to ensure effective follow-up of purchase orders and contractual aspects.
Conduct strategic discussions aimed at recommending the most suitable tools and services to maximize customer value.
Provide relevant analyses and feedback on customer accounts in order to optimize sales actions.
Ensure regular and accurate reporting on sales performance and account developments.
Requirements
Proven experience of more than 3 years in business development or account management in a B2B environment.
Expertise in consultative selling, capable of understanding customer needs and proposing tailored solutions.
Excellent influencing and team management skills to build strong relationships and lead effectively.
Strong financial acumen, including forecasting and developing strategic plans for account growth.
Strong business acumen with a deep understanding of market dynamics and customer priorities.
Ability to collaborate with multiple stakeholders to align objectives and achieve common results.
Dynamism and agility to adapt quickly in a highly regulated environment.
Commitment to continuous improvement and learning to remain competitive in a competitive market.
Benefits
Integrated mental health & wellbeing support
Vacation – starting at 3 weeks
Wellness Days & Annual Giving Day – an extra to give back to yourself or your community
Comprehensive medical and dental coverage
End of the year, company-wide shut down for you to relax and recharge
LinkedIn Learning License for upskilling & development
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