Sales Operations Manager at MarketStar focused on managing sales data and insights for the X team. Analyzing performance metrics and driving process improvements in a hybrid work setting.
About the role
- Sales Operations Manager leading teams in driving operational excellence for West Bend. Responsible for aligning sales strategy with technology and processes while enhancing analytics capabilities.
Responsibilities
- Provide leadership and direction for Sales Operations and manage development of key team members.
- Serve as a strategic partner to drive operational excellence and support corporate growth goals.
- Own and execute a multi-year operational roadmap aligning sales strategy, technology, processes, and resources.
- Ensure cross-functional alignment with key partners to drive priorities and mitigate risks.
- Lead strategic initiatives to improve operational effectiveness and process optimization.
- Elevate data capabilities within Sales by embedding a data-driven mindset and improving analytical maturity.
- Act as Sales Data Owner, ensuring data integrity, governance, and compliance with enterprise standards.
- Enhance sales reporting and analytics for key business priorities and business intelligence improvements.
- Collaborate with Marketing on agency communication strategies and targeted approaches for partners.
- Serve as business owner for core sales technology solutions, evaluate and recommend new capabilities in collaboration with IT, drive change management for new tools.
- Oversee agency program management, including performance reporting and program design updates.
- Lead review and updates to Agency Agreement and Profit-Sharing program, including benchmarking and enhancements.
- Drive collaboration with Marketing, Underwriting, Finance, and other units for growth initiatives.
- Maintain oversight of the Sales operating budget and provide updates to sales leadership.
- Serve as Sales contact during internal/external audits and business continuity exercises.
Requirements
- 8 years of sales operational management
- 3 years of people leadership experience
- Data acumen – ability to analyze complex information, translate insights into strategies, and drive data-informed decisions.
- Demonstrated leadership capabilities, including mentoring and coaching
- Oral and written communication skills
- Collaborative working style, with the ability to build cross-functional relationships and influence stakeholders at all levels
- Technical, Analytical, and Interpersonal skills
- Project Management experience including planning, prioritizing, executing, and delivering on initiatives
- Proven problem-solving ability with attention to detail and the capacity to manage multiple priorities in a fast-paced environment
Benefits
- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
- Bonus eligible based on performance
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Sales Operations Manager analyzing sales - related expenses and supporting GTM strategy at Adobe. Working closely with field leadership teams to drive performance against established KPIs.
Sales Operations Analyst supporting administrative workflows for sales operations at Wolters Kluwer. Focusing on process improvement and collaboration across teams while maintaining data integrity.
AO
Sales Operations Manager managing Sales CRM (Hubspot) for UK’s fastest - growing car marketplace. Collaborating with teams to optimize sales processes and drive growth.
Sales Operations Analyst at Broadridge analyzing sales data, managing forecasts, and ensuring CRM effectiveness. Collaborating with sales teams and assisting marketing campaigns to optimize efficiency.
Sales Operations Specialist driving sales enablement and operational excellence for MacDonald - Miller Facility Solutions. Collaborating across teams and maintaining CRM systems for improved efficiency.
Sales Operations Specialist at MacDonald - Miller supporting sales efficiency and operational alignment within specialized business units. Involves CRM management, sales support, and project coordination.
Sales Operations Specialist managing CRM oversight, project support, and proposal coordination at MacDonald - Miller Facility Solutions. Streamlining processes and ensuring alignment across sales activities.
Sales Operations Analyst managing sales technologies such as Salesforce and Highspot at Wolters Kluwer. Ensuring seamless operations and delivering user training for sales teams.
Sales Effectiveness Manager focusing on enhancing sales processes for the Deutschschweiz region at Vaudoise in Zurich with a strategic role in the management team.