SAP Sales & Service Cloud Consultant shaping the future with smart cloud solutions at AGILITA AG. Collaborating with clients and teams to develop effective SAP solutions.
About the role
- Sales Associate at The Paper Store providing excellent customer service and achieving sales goals. Responsible for maintaining merchandising standards in a fast-paced retail environment.
Responsibilities
- Sales Associates are responsible for delivering world class service, achieving sales goals and maintaining merchandising standards in a fun and fast paced retail environment.
- Sales Associates report directly to the Store Team Leader and other members of management.
- Provide customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach.
- Responsibilities also include following company guidelines when ringing up customers at the POS, processing new product, stocking shelves, recovery of the sales floor, and cleaning throughout the store.
- Act as a TPS Champion by modeling the G.U.E.S.T. service approach, and consistently delivering World Class Service.
- Greet and welcome every customer warmly and with enthusiasm.
- Understand customer needs by asking open-ended questions.
- Explain product features and benefits in relation to the customers’ needs by providing in-depth product knowledge.
- Suggest additional items to build onto sales by utilizing effective selling techniques.
- Thank the customer sincerely and invite them to return and shop with us again.
- Be a TPS brand ambassador.
- Build customer loyalty by being friendly, attentive and respectful of customers.
- Contribute to a positive work environment with respectful, ethical behavior and honest communication, demonstrating professionalism at all times.
- Support all sales efforts and initiatives across all business channels in an effort to maximize company sales.
- Capture accurate and valid customer information at the POS.
- Maintain awareness of all current promotions and process them correctly at the Point of Sale.
- Enthusiastically participate in training and development as required utilizing all training resources.
- Prepare incoming product for the sales floor by following instruction and guidance from supervisors.
- Merchandise product following company visual guidelines and visual standards.
- After comprehensive training, performing ear piercings and providing a safe, sanitary experience in accordance with state, federal and CDC guidelines (select locations).
- Maintain store maintenance and cleanliness standards.
- Complete all other tasks as directed by store management in assigned time frame.
- Comply with all company policies and procedures.
Requirements
- Previous experience in specialty retail is preferred, but not required
- Ability to work a flexible schedule to include nights, weekends, and holidays
- Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
- Possess an ability to work well in a team environment
- Proficient in using Microsoft Office and POS Systems
- Ability to stand for long periods of time
- Professional conduct, demeanor and attire, in compliance with company dress code
- Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques
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