Hybrid Senior Implementation Consultant

Posted last week

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About the role

  • Project managing the implementation of new, add issue cases and services on complex cases and ensuring all business partners complete requirements of the sold case process.
  • Project Manage the reimplementation of complex cases with acquisitions and major changes in account structures, ensuring all business partners complete requirements of the reimplementation process.
  • Specialist is responsible for accurately gathering data and documentation directly from the broker or customer, from the point of sale through the finalization of the Customers Implementation
  • Attend customer/broker finalist & kick-off meetings in person or telephonically.
  • Facilitates the initial introduction of the implementation process. Including creation and development of kick off materials
  • Owns the completion and retention of implementation documentation
  • Collaborates with Underwriting on pricing and plan design to ensure sold case proposals match customer needs found during data gathering
  • Responsible for the development of finalist materials specific to Implementation process
  • Presents virtually or in person, the Implementation process to the customer/broker during the pre-sale finalist presentation
  • Adherence to Compliance policies and procedures including but not limited to encryption of emails as appropriate

Requirements

  • 2+ years knowledge of Group Benefits Life and Disability products, provisions and service offerings required
  • 2+ years Group Benefit Project Management and organizational skills required
  • Leave Management and Voluntary product experience a plus
  • Prior Implementation/HIG experience required
  • Customer facing experience required
  • Ability to develop strategic alliances with various internal and external business partners
  • Proficient in MS Office Suite (Word, Excel, PowerPoint, Teams, MS Project)
  • Ability to travel up to 20% of the time
  • Demonstrates proficiency in utilization of administrative systems (i.e. NSR, Prism/Promise, Case Management, Fusion, WFT, Document Management Folders, SharePoint sites)

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job title

Senior Implementation Consultant

Job type

Experience level

Senior

Salary

$83,600 - $125,400 per year

Degree requirement

Bachelor's Degree

Location requirements

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