Customer Service Representative handling insurance account inquiries and providing documentation in Texas. Collaborating with clients and team to enhance customer service and maintain policies.
TW
Hybrid Account Manager, Business Development
Posted 3 hours ago
About the role
- Strategic sales professional driving lead generation for luxury member hotels in North America. Managing relationships and expanding opportunities in the luxury group travel market.
Responsibilities
- Identify, qualify, and secure new business opportunities within the luxury group travel market for member hotels.
- Develop and execute targeted sales strategies that drive measurable growth in leads, bookings, and revenue.
- Build deep knowledge of a growing portfolio of more than 30-plus North American member hotels and translate that into compelling sales opportunities.
- Analyze pipeline activity to identify opportunities for growth.
- Build and maintain strong relationships with key accounts, member hotels, and industry partners.
- Plan and execute sales missions, client programs, and other key events.
- Prepare and deliver impactful presentations and lead effective meetings with internal teams and stakeholders.
- Manage and adhere to annual expense budgets for assigned markets.
Requirements
- 3+ years of experience in MICE and group related business development, sales, or account management within the luxury hospitality or group travel sector.
- Proven track record of meeting and exceeding sales goals.
- Established network of corporate and incentive luxury group travel buyers is highly preferred.
- Strong understanding of the North American luxury travel market and client expectations.
- Experience working with high-net-worth clientele, incentive and corporate travel planners, and luxury event organizers.
- Fluent in English (written & spoken) other languages are desirable.
Benefits
- 22 days of Paid Time Off (PTO)
- 11 paid holidays, including birthdays as a floating holiday
- Medical coverage available within the first month
- Health Savings Account (HSA) with Company contribution
- 401(k) company match up to 4% of salary
- Up to $500 for home office setup credit
- Up to $500 travel credit that supports and encourages our employees’ passion for travel
- Unlimited access to financial advisors
- Collaborative and inclusive work environment
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