Hybrid Account Manager – Brands

at Vuelio

• Job title: Account Manager – Brands
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £35,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Account Manager at Vuelio maximizing client portfolio and driving upsell across SaaS products and services. Responsible for customer satisfaction and high adoption rates.

Responsibilities

• Be the key commercial contact for a set of Vuelio Brand clients with responsibility for renewing their existing client subscriptions.
• Work with the Implementation team to onboard Vuelio media monitoring, media database and political monitoring and SRM clients effectively.
• Directly onboard new clients.
• Deal with day to day client queries relating to product, contract and usability.
• Effectively manage each client’s usage / adoption levels of their current system, ensure they derive maximum value from their subscription and use your product knowledge to determine the most natural upsell opportunities based on their usage.
• Analyse opportunities to understand threats or barriers with the ability to accurately forecast sales pipeline (RAG) to consistently perform in line with monthly, quarterly and annual targets.
• Take control and ownership of your territory to map and target organisations strategically.

Requirements

• Previous experience of revenue-generating, quota-carrying in a role with top tier accounts
• Track record, proven ability to upsell and grow accounts
• Extremely organised and efficient - able to manage a range of responsibilities, tasks and projects simultaneously whilst ensuring that work is prioritised accordingly with a primary focus on retention and associated revenue generation
• Great communication skills – you will need to convey information and ideas verbally and in writing in a clear and engaging way to a range of audiences
• Comfortable with technology and with a thirst for knowledge – you need to be able understand all aspects of our product (including new features as they are developed) and also our competitors in order to strengthen our ability to position Vuelio against a client’s incumbents or internal processes
• Negotiating skills - demonstrable ability to understand an organisation's decision-making unit and procurement processes to successfully drive next steps and influence the close date of opportunities.
• Numerate and analytical
• Keen interest in current affairs

Benefits

• 25 days holidays + 8 public holidays
• Day off on your birthday
• Hybrid working
• Up to 4x salary Life Assurance
• Opt-in Private Healthcare
• Access to self-paid Dental Insurance
• Quarterly Superstars Awards Scheme & sales incentives
• Other benefits such as Cycle Scheme, Season Ticket Loans, a Workplace Nursery scheme and SmartHealth (for access to private GP appointments as well as a range of health and wellbeing services)
• A friendly and sociable environment with office perks and Company parties!