Hybrid Account Executive – Commercial Lines, Broking

Posted 4 days ago

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About the role

  • Account Executive managing Commercial lines in a dynamic team at Arachas. Responsibilities include client insurance requirements, account support, and customer relationship management.

Responsibilities

  • The purpose of this role is for an experienced Account Executive to work within a dynamic team setting.
  • The role entails working on Commercial accounts with an Account Director and managing and developing an established Commercial book of business.
  • Reports To: Team Lead, Commercial Lines
  • Responsible for Client insurance requirements including inviting, securing and documenting renewal as well as mid-year alterations and claims handling in line with agreed protocols and procedures
  • Provide Account support to Account Director(s) on clients.
  • Ensure agreed processes are followed in all matters
  • Manage aged debt and premium collection
  • Comply with all management audit requirements
  • Build effective working relationships with all customers by establishing trust, anticipating needs, sharing information and meeting commitments
  • Deal with any issues that customers may have with queries, quotes etc.
  • Portray a professional image to meet or exceed customer service standards
  • Take personal responsibility for delivering the highest level of accuracy and quality in your work
  • Deal with requests and enquiries from customers, staff and management in a professional and timely manner
  • Work closely with designated Account Director.

Requirements

  • Minimum CIP Qualification
  • Candidate must demonstrate the ability to work in a team environment
  • Strong communication skills are essential
  • Possess a positive, can do attitude with the ability to adapt to and embrace change
  • Attention to detail
  • Possess the ability to manage deadlines & prioritise workload
  • Demonstrate good technical & product knowledge
  • The ability to prioritise workloads and adapt to unforeseen events
  • A good degree of personal organisation and a structured approach to time and resource management
  • Previous Open I experience
  • Proficient in Office, including Outlook, Word & Excel
  • Friendly and assertive manner on the phone
  • Ability to develop relationships with insurers and clients
  • Willingness to learn & develop
  • Strong work ethic

Benefits

  • Health insurance
  • Professional development

Job title

Account Executive – Commercial Lines, Broking

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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