Hybrid Office Administrator

at FE fundinfo

• Job title: Office Administrator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Sydney, Australia

About the role

• Office Administrator providing administrative and operational support for the Sydney office. Collaborating with teams to ensure smooth office operations and coordination.

Responsibilities

• The Office Administrator plays a key role in providing comprehensive administrative, operational, and office coordination support to ensure the smooth running of the Sydney office.
• You’ll be part of a collaborative admin team, playing an active role in managing shared priorities and ensuring seamless, coordinated delivery across multiple teams across the business.
• The ideal candidate will have strong organisational skills, excellent attention to detail, and the ability to manage multiple priorities effectively.
• This hybrid role includes an expectation of at least three days per week in the office.

Requirements

• Office Administrative tasks (Shared responsibility)
• Manage general office operations, including all building management requests. Ensure common areas are kept tidy and presentable. Maintain office and kitchen supplies including monitoring stock levels and reordering
• Act as the first point of contact by answering and directing calls, greeting clients, assisting with meeting room arrangements and incoming/outgoing mail
• Assist with Ad hoc administrative tasks and projects as required, including but not limited to staff functions, internal sessions and supporting the rollout of new processes as required
• Support the Marketing team, People & Culture team and the Legal and Compliance team with ad hoc administration tasks as directed
• Support the research team coordinator as required during peak periods
• General sales tasks (Shared responsibility)
• Assist clients with our system logins, basic enquiries, and first-level web services support
• Manage the client system, including prospect trial setups, new client onboarding, client terminations, and licence extensions for adviser and fund manager clients and maintain accurate records within the client record management system
• Document Production tasks (Shared responsibility)
• Create and distribute company communications, internal and external
• Prepare and maintain company collateral using InDesign, PowerPoint and Word templates for use across the business.
• Format proposals, tender responses, and other corporate documentation in line with brand guidelines
• Experience and Skills required for role
• Essential
• Applicants should have experience in an administration-focused or office administrator role.
• Proficiency in Microsoft Office Suite
• Desirable (not required):
• Experience with CRM systems such as Fusion and/or Salesforce
• Exposure to InDesign or other desktop publishing tools
• Experience within financial services, fintech, or wealth management is valued but not essential.
• Attributes & Capabilities
• Strong communication skills
• Proactive and shows initiative
• High level of accuracy with strong attention to detail
• Service-oriented mindset
• Collaborative and team-focused approach