People Operations Coordinator responsible for new hire onboarding and employee records management. Ensures compliance with company policies and supports employee issues, training, and benefits inquiries.
About the role
- Director of People Operations overseeing HR infrastructure and scaling operations for an AI-driven cybersecurity company. Focused on optimizing HR systems and culture while supporting rapid growth.
Responsibilities
- Own and optimize the People Operations architecture to support 3x growth without operational breakdown.
- Maintain and continuously optimize existing HRIS and People systems; ensure integrations across payroll, benefits, equity, ATS and finance remain accurate, automated, and scalable while leveraging new platform capabilities as they evolve.
- Strengthen and scale onboarding and offboarding workflows, ensuring alignment with security protocols and close coordination with IT and Security.
- Establish data governance standards, reporting dashboards, and vendor oversight to support headcount planning, retention tracking, and executive visibility.
- Partner closely with the Talent team to ensure hiring strategy aligns with organizational design and growth plans.
- Collaborate with Department Heads, Talent, and Finance on workforce planning, hiring roadmaps, and compensation forecasting.
- Ensure structured hiring processes reflect role clarity and leveling frameworks.
- Lead salary benchmarking and compensation philosophy development.
- Provide People analytics and organizational insight, including capacity planning, headcount modeling, and retention data, to guide hiring decisions.
- Ensure People Operations meets regulatory requirements and aligns with cybersecurity industry standards.
- Own Payroll process and ensure accuracy, multi-state employment compliance, and policy governance.
- Oversee annual compensation cycles and benefits strategy as the company scales.
- Maintain adherence to SOC 2, ISO 27001, and other security-related People controls in partnership with Security.
- Lead employee relations, investigations, and audit readiness across payroll, benefits, and HR systems.
- Preserve what makes Tenex strong while building the structure required for scale.
- Codify and operationalize company values as headcount grows.
- Design engagement and retention programs that maintain accountability and cohesion.
- Implement career pathing, leveling frameworks, structured performance reviews, and succession planning.
- Develop first-line managers through coaching, training, and performance management frameworks.
Requirements
- Bachelor’s degree in Human Resources, Business, Organizational Development, or related field preferred.
- 7+ years in People Operations or HR, including experience scaling a company from under 100 employees to 200+ employees in a high-growth environment.
- Proven track record building infrastructure during rapid growth, not simply maintaining mature systems.
- Direct experience managing or overseeing multi-state payroll operations, ensuring accuracy, compliance, and clean system integrations.
- Experience in Technology, Cybersecurity, or SaaS environments with competitive technical hiring dynamics.
- Demonstrated ability to use workforce analytics, retention data, compensation benchmarks, and performance metrics to drive decisions.
- Strong partnership experience with Finance on headcount planning and compensation modeling.
- Hands-on experience optimizing and integrating modern HRIS and People systems, ensuring data integrity across payroll, benefits, and equity platforms.
- Advanced HR certification (SHRM-CP, SHRM-SCP, PHR, SPHR) is a plus.
Benefits
- Competitive salary and benefits package
- A culture of growth and development, with opportunities to expand your knowledge in AI, cybersecurity, and emerging technologies.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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