Customer Service role at L.I.T. handling international imports, especially in sea freight logistics. Involves communication with customers and documentation management.
About the role
- Customer Service Representative at Telecomputer assisting customers with inquiries and order processing. Contributing to customer satisfaction and collaboration with various departments.
Responsibilities
- Independently respond to and process customer inquiries
- Ensure customer-oriented, efficient, and timely order processing
- Support the administration of the customer service tools in use
- Collaborate with various departments to improve customer satisfaction
Requirements
- Completed commercial/vocational training or an equivalent qualification
- Several years of professional experience in customer service
- Experience with ticketing systems
- Structured, responsible, and self-directed working style
- Strong communication skills and a results-oriented approach
- Excellent written and spoken German
Benefits
- Modern workplace with state-of-the-art equipment
- Professional external and internal training opportunities
- 13 monthly salaries
- 30 days of annual leave + additional days off on Dec 24 and Dec 31
- Modern technical equipment and ergonomic office furnishings
- Flexible working hours model with 3 days of remote work per week
- Snacks, fruit, drinks and coffee available at any time
- Company pension plan and subsidy for glasses for screen work
- Subsidy for childcare for children under 3 years old
- Regular company-wide events
- Sick pay supplement (tiered based on length of service)
- Corporate Benefits program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Service role focusing on handling import sea freight tasks at a logistics provider. Responsibilities include client consultation and booking management for international shipping.
Sachbearbeiter/in Kundenservice und Lagerlogistik verbindet kundenorientierte Kommunikation mit operativen Lagerprozessen in einem globalen Logistikdienstleister. Bietet Unterstützung in der Koordination von Kundenaufträgen und Materialflüssen.
Manage a team of Customer Service Representatives at interactive investor. Driving quality service and team performance in a regulated contact centre environment.
Customer Services Representative at interactive investor, helping clients with investment account queries in a hybrid work setting. Focused on building relationships and providing excellent customer service.
Product Support Specialist for Orica's GeoExplorer software and geotechnical monitoring equipment. Providing technical support and assisting with complex geotechnical projects.
Customer service representative assisting Erste Bank & Sparkassen with transaction inquiries. Responsible for scheduling appointments and supporting customers via multiple channels.
Product Support Specialist working with customers to resolve inquiries and technical issues via phone and email. Collaborating in a hybrid environment with a focus on service excellence.
Customer Service Manager leading a high - performing team for Intrepid Travel. Ensuring prompt service and driving operational efficiency in customer support activities.
Customer Service Consultant at Intrepid Travel. Provide online customer assistance while supporting sales and bookings in a hybrid team setting.