Hybrid Product Manager – Digital Experience

Posted 17 hours ago

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About the role

  • Product Manager driving digital experience strategy for Ticketek Entertainment Group. Leading a dedicated squad and collaborating with cross-functional teams to enhance the fan journey.

Responsibilities

  • Lead a dedicated squad, ensuring the team is focused on high-impact work aligned to the squad’s mission.
  • Manage the full product lifecycle, from ideation and discovery to delivery, launch, and post-launch analysis.
  • Ensure initiatives are strategically aligned with OKRs, building the 'right' thing at the right time.
  • Translate user needs and business goals into a clear, prioritised product backlog and roadmap.
  • Collaborate with the Scrum Master to ensure efficient team operations, including sprint planning, retrospectives, and delivery cadence.
  • Balance the prioritisation of strategic initiatives with incoming business-as-usual (BAU) requests.
  • Partner closely with Designers and Engineers to lead the discovery of new initiatives, including validation through research and user testing.
  • Leverage data and analytics to inform decisions, define success metrics, run experimentations and report on performance.
  • Actively contribute to establishing and maintaining product management best practices, processes, and tools across the Digital Experience portfolio.
  • Contribute to, and help evolve the growing product practice, collaborating with the Head of Product and peers to shape impactful portfolio strategies.
  • Communicate product vision, progress, and results to stakeholders at all levels of the organization.
  • Serve as the primary point of contact for a range of internal stakeholders, to align on goals, resolve conflicting priorities and manage expectations.
  • Build strong relationships with key stakeholders and advocate for the customer experience across the business.
  • Provide clear, executive-level reporting to senior stakeholders, distilling complex product progress into clear business impact and outcomes.

Requirements

  • 3-5+ years of experience in a Product Management role or similar, with a strong track record of shipping successful digital products.
  • Proven product craft in translating high-level strategy and vision into tangible, measurable product roadmaps and delivered customer value.
  • Proven ability to lead and influence a cross-functional team, leveraging the strengths of each role (e.g. Scrum Master, Business Analyst, Designer, Engineers, QA).
  • Experience working in a fast-paced, agile environment, balancing competing priorities and stakeholder needs.
  • Strong understanding of modern agile methodologies and how to apply them effectively to support a high performing team.
  • A data-driven mindset and experience using analytics to inform decisions.

Benefits

  • Complimentary event tickets
  • Birthday and volunteering leave
  • Wellbeing discounts & flu vaccinations
  • Paid parental leave & free employee support (EAP)
  • Global rewards and recognition
  • Learning, development & career pathways
  • A diverse, inclusive, and passionate team

Job title

Product Manager – Digital Experience

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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