Product Manager driving digital experience strategy for Ticketek Entertainment Group. Leading a dedicated squad and collaborating with cross-functional teams to enhance the fan journey.
Responsibilities
Lead a dedicated squad, ensuring the team is focused on high-impact work aligned to the squad’s mission.
Manage the full product lifecycle, from ideation and discovery to delivery, launch, and post-launch analysis.
Ensure initiatives are strategically aligned with OKRs, building the 'right' thing at the right time.
Translate user needs and business goals into a clear, prioritised product backlog and roadmap.
Collaborate with the Scrum Master to ensure efficient team operations, including sprint planning, retrospectives, and delivery cadence.
Balance the prioritisation of strategic initiatives with incoming business-as-usual (BAU) requests.
Partner closely with Designers and Engineers to lead the discovery of new initiatives, including validation through research and user testing.
Leverage data and analytics to inform decisions, define success metrics, run experimentations and report on performance.
Actively contribute to establishing and maintaining product management best practices, processes, and tools across the Digital Experience portfolio.
Contribute to, and help evolve the growing product practice, collaborating with the Head of Product and peers to shape impactful portfolio strategies.
Communicate product vision, progress, and results to stakeholders at all levels of the organization.
Serve as the primary point of contact for a range of internal stakeholders, to align on goals, resolve conflicting priorities and manage expectations.
Build strong relationships with key stakeholders and advocate for the customer experience across the business.
Provide clear, executive-level reporting to senior stakeholders, distilling complex product progress into clear business impact and outcomes.
Requirements
3-5+ years of experience in a Product Management role or similar, with a strong track record of shipping successful digital products.
Proven product craft in translating high-level strategy and vision into tangible, measurable product roadmaps and delivered customer value.
Proven ability to lead and influence a cross-functional team, leveraging the strengths of each role (e.g. Scrum Master, Business Analyst, Designer, Engineers, QA).
Experience working in a fast-paced, agile environment, balancing competing priorities and stakeholder needs.
Strong understanding of modern agile methodologies and how to apply them effectively to support a high performing team.
A data-driven mindset and experience using analytics to inform decisions.
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