Product Manager driving digital experience strategy for Ticketek Entertainment Group. Leading a dedicated squad and collaborating with cross - functional teams to enhance the fan journey.
About the role
- Assistente de Operações de E-commerce na Cia Hering. Realizando operações omnichannel e tratando dados operacionais.
Responsibilities
- Perform the closure of delivery manifests and verify operational information;
- Manage and update databases on VTEX and Linx platforms, ensuring data consistency;
- Keep physical store data up to date to support the Customer Service (SAC) team;
- Identify and resolve non-integrated orders;
- Follow up and charge for pending orders at physical stores;
- Monitor carrier deliveries, tracking statuses and required actions;
- Handle simple operational requests from the Technology team;
- Complete and update a returns and refunds control spreadsheet to support the Customer Service (SAC) team.
Requirements
- Previous experience in omnichannel operations;
- Knowledge of the VTEX platform;
- Basic Excel skills.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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