Office Manager in Mannheim, coordinating office management and administrative tasks for clients and staff in a global service context.
About the role
- Manage Box Office operations, cash handling, and customer service at Ticketek in Gold Coast. Handle day-to-day operations including sales, administration tasks on a rotating roster.
Responsibilities
- Oversee daily operations, cash handling, and provide top-notch customer service on a rotating roster.
Requirements
- General day-to-day Box Office operations including patron calls, box office sales and admin tasks.
- Be available to work on a seven-day rotating roster, working 38 hours a week, including weekend and evening work
- Assist the Client Services Team with administrative duties as required
- Provision of exceptional customer service
- Demonstrate a customer focused attitude, being a true ambassador for our brand.
- Pursue quality and excellence in a fast paced industry.
- Demonstrate credibility as you represent the team, the business and the brand through all your interactions.
- Be adaptable, able to mold to an ever-changing environment.
- Have the proven ability to problem solve, both being able to think of, and implement innovative solutions to everyday problems.
- Be able to quickly establish rapport and develop client relationships with a variety of stakeholders.
- Have the proven ability to problem solve, being able to think of, and implement alternative solutions.
- Be a team player willing to strive to deliver exceptional results.
Benefits
- Complimentary event tickets
- Birthday and volunteering leave
- Wellbeing discounts & flu vaccinations
- Paid parental leave & free employee support (EAP)
- Global rewards and recognition
- Learning, development & career pathways
- A diverse, inclusive, and passionate team
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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