Provide administrative support for contract management, payments and legal compliance. Maintain records, control deadlines and assist with payment planning and general administrative tasks.
About the role
- Associate Documentation Specialist supporting Technical Writing team by executing documentation tasks for ComplianceAlpha. Ensuring accuracy and consistency in updates and communications with internal and external audiences.
Responsibilities
- Run predefined queries and reports to identify documentation requiring updates
- Format, compile, and publish release notes using established templates and standards
- Complete quarterly and recurring updates to list-based and reference documentation
- Ensure content adheres to documentation standards, style guides, and formatting requirements
- Track documentation updates and maintain change records and checklists
- Collaborate with technical writers, product teams, and SMEs to gather required update inputs
- Follow established documentation workflows and suggest process improvements to increase efficiency and quality
Requirements
- Associate or bachelor's degree, plus at least 1 year of relevant work experience
- Strong attention to detail and ability to follow structured processes and formatting standards
- Strong written communication skills (grammar, clarity, and formatting)
- Ability to manage recurring tasks and meet deadlines in a fast-paced environment
- Experience in administrative, operations, documentation, QA, or support role (including internships or relevant coursework)
- Comfort working with structured content such as lists, tables, templates, and checklists
- Experience in a SaaS or technology environment
- Confluence and Jira experience or familiarity
- Experience using AI-powered tools (such as Microsoft Copilot, ChatGPT, or similar assistants)
- Comfort adapting to new technologies and automation tools as part of documentation processes
Benefits
- Hybrid work arrangement
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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