Senior Networking Solution Architect designing and evolving cloud - based and big - data analytics architectures for supply chain solutions. Leading analytics to enhance risk assessment frameworks and optimize reporting.
About the role
- Senior Solutions Engineer at TeamViewer displaying software solutions value to enterprise customers. Collaborating with sales and product teams in complex digital workplace environments.
Responsibilities
- Become a subject matter expert on TeamViewer’s IT and DEX product portfolio
- Deliver engaging product demonstrations, workshops, and webinars tailored to customer pain points
- Articulate the technical and business value of our solutions to both technical and non-technical audiences
- Conduct detailed discovery sessions to understand customer challenges and objectives
- Design and propose customized solutions that align with customer needs and leverage TeamViewer’s capabilities
- Develop solution proposals, statements of work (SOWs), and technical documentation
- Lead POV/POC and pilot engagements to validate solution effectiveness in customer environments
- Provide hands-on technical guidance and support throughout the validation process
- Analyze results and deliver actionable recommendations
- Partner with sales teams throughout the sales cycle, providing technical expertise and support
- Respond to RFx documents with accurate and compelling technical responses
- Collaborate with Product Management, Engineering, and Customer Success to ensure customer satisfaction and continuous improvement
- Stay current on industry trends, competitive offerings, and emerging technologies
- Provide feedback to internal teams to influence product roadmap and innovation
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
- 5+ years in technical pre-sales, solutions engineering, or enterprise IT consulting
- Deep understanding of enterprise IT environments, including endpoint management, remote connectivity, and DEX platforms
- Experience with SaaS applications such as RMM, ITSM, Asset Management, and Observability tools
- Hands-on experience with APIs, scripting, virtualization, cloud computing, and security protocols
- Proven ability to engage with C-level stakeholders and translate complex technical concepts into business value
- Strong presentation, communication, and documentation skills
- Willingness to travel up to 30% of the time
- Exceptional interpersonal skills – you excel at building trust and rapport with stakeholders at all levels, from IT professionals to C-level executives
- Strong technical acumen – you have deep knowledge of enterprise systems management, modern device management, and end-user computing
- Collaborative mindset with independent drive – you thrive both as a self-starter and as a team player
- Professional presence and attention to detail – you bring a polished, reliable approach to every customer interaction, ensuring high-quality outcomes and experiences
- Excellent communication skills – your verbal, written, and presentation abilities are top-tier, enabling you to clearly convey technical concepts and business value to diverse audiences
Benefits
- Onsite Onboarding in our HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
- Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by TeamViewer
- Public transport friendly offices
- Option to lease an e-bike (Germany only)
- Special terms for local gyms
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy , no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time with up to 50% home office
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
- We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
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