Solutions Engineer helping customers adopt and integrate Attio's CRM through technical guidance. Collaborating with teams on onboarding strategies and client feedback for product improvement.
About the role
- Solutions Engineer managing technical discovery and creating custom demos to bridge product capabilities and customer needs at DataSnipper. Pivotal role aiding revenue growth in North American market.
Responsibilities
- Lead technical discovery aligned to customer pain points, audit workflows, and industry use cases.
- Create and deliver high-impact custom demos that address real audit/test procedures and highlight ROI.
- Run proof-of-value pilots with clear goals, timelines, and success measures.
- Validate technical feasibility, product fit, and use cases from both IA and EA perspectives.
- Act as a key technical voice for the North American market, bringing customer insights and regional needs into the organization.
- Provide continuous feedback to Product & Engineering on market-specific use cases and feature gaps.
- Collaborate with AEs and AMs to drive new revenue, upsell, and cross-sell across all customer segments.
- Participate in all stages of the deal cycle, including discovery, demos, pilots, RFPs, and infosec questionnaires.
- Own CRM documentation, deal handovers, and solution fit validation.
- Take initiative in building new workflows, improving SE practices, and contributing to global SE initiatives.
- Serve as a trusted technical advisor influencing customer tech & AI strategy.
Requirements
- Deep understanding of audit practices: internal audit, external audit, controls testing, or financial advisory.
- Experience performing audit procedures, testing controls, or advising audit teams.
- Fluent English (no additional language requirement).
- Ability to run technical conversations, identify customer pain points, map them to use cases, and communicate clearly with both technical and non-technical stakeholders.
- Strong documentation, discovery questioning, and ability to articulate complex concepts simply.
- Resilience and adaptability — thriving in undefined setups and evolving processes typical of scale-ups.
- Nice-to-haves: Experience in Digital Transformation, Finance Transformation, Financial Advisory, or Internal Audit at large corporates.
- Nice-to-haves: Exposure to technical pre-sales, technical consulting, or customer-facing technical roles (e.g., SE, Sales Engineer, Solutions Architect, Technical Account Manager).
- Nice-to-haves: Familiarity with DataSnipper or audit automation tools.
Benefits
- Excellent salary
- Flexible paid time off
- Comprehensive medical and dental coverage
- 401K match
- Paid parental leave
- Stock participation plan
- Company sponsored lunch
- Hybrid mode of work (at least 3 days onsite in our New York City office)
- Being part of one of the fastest-growing scale-ups in the Netherlands
- Make an impact by disrupting the finance industry with us
- A flexible and growing organization with lots of opportunities to learn and develop
- International working environment, with a team of friendly and driven colleagues
- Access to OpenUp and Talkspace, the mental health and wellness platform
- Multiple social activities for team building
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