Hybrid Executive Assistant – Customer Experience, Solution Engineering

at Snowflake

• Job title: Executive Assistant – Customer Experience, Solution Engineering
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $102,000 - $133,300 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Menlo Park, United States

About the role

• Executive Assistant supporting customer experience while managing calendars, expenses, and projects for executives at Snowflake. Collaborating across teams to enhance operations and support business growth.

Responsibilities

• Effectively manage complex calendars for four executives, prioritizing strategic scheduling.
• Manage team budget, travel and expenses; process all expenses and reimbursements; manage invoices and Purchase Orders.
• Create, organize and maintain team resources to include: mailing lists, folders, drives so that information is easily-accessible and well-organized.
• Coordinate team building activities and events, as well as managing and coordinating the content and flow of large scale meetings such as All Hands, QBRs and leadership reviews.
• Manage domestic and international travel and event logistics for multiple executives.
• Attend team meetings and track action items, assist with day-to-day projects, help build and improve processes and systems.
• Be the main liaison for coordinating meetings and external engagements with our customers, and partners.
• Lead and manage various projects.
• Other duties as assigned.

Requirements

• Bachelor’s degree and 5+ years of relevant work experience -- direct executive support, project management, and event planning experience.
• Proven ability to manage time efficiently and prioritize multiple stakeholders, functions and tasks.
• Proactive with a strong sense of ownership, honesty, and humility.
• Excellent communication and interpersonal skills.
• Experience implementing systems, processes, or programs that increase efficiency.
• Positive, can-do attitude and willingness to jump into a myriad of projects.
• Resourceful self-starter with an eagerness to learn, asks questions and can make logical, proactive decisions in a fast-paced and demanding environment.
• Detail-oriented with high precision in logistics and scheduling.
• Experience working with all levels of management, employees, vendors, and customers.
• Embrace and spread the Snowflake culture which revolves around our values.

Benefits

• Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data.
• Snowflake employees must abide by the company’s data security plan as an essential part of their duties.
• It is every employee's duty to keep customer information secure and confidential.
• Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.