About the role

Commercial Sales Associate providing customer service and loan system support at TD Bank. Managing financial reporting, processing compliance, and assisting with loan documentation for commercial customers.

Responsibilities

Provides ongoing Commercial Customer service documentation and loan system support as the Relationship Teams liaison on assigned accounts
Manage and process overdrafts and prepare packages daily for review within appropriate timeframe that adheres to audit credit policy/procedures.
Manage & maintain financial reporting requirements within Team's portfolio; Financial request letters, tracking and scanning within appropriate timeframe that adheres to audit credit policy/procedures
Manage and assist with processing covenant compliance for Credit Management approval.
Manage & assist with tracking the receipt and scanning of Insurance Certificates
Review and track various RM reports and follow-up with RM/CS on clearing delinquencies, maturities and financial/loan exceptions
Manage & monitor Good Faith Reports
Manage & follow-up to ensure new loans, renewals and modifications are booked & scanned correctly in all TD systems
Assist with the deposit and loan account transferring between RM's
Monitor the loan and deposit accounts to ensure the correct RM is assigned to their accounts
Assist and follow-up on loan payoffs
Process advances, internal transfers, paydowns and payments in LT with proper authorization
Process and track fees
Scan credit/loan information to DocMan T&E Expense Report for self and/or team - Adhere to Expense Policy process & procedures
Process invoices for payments

High school diploma or equivalent experience
2+ years related experience required
Strong knowledge of commercial lending products, credit policy, loan documentation and administration requirements, and legal and regulatory guidelines
Strong knowledge of commercial lending policy and procedures, including lending authority, loan structures, risk ratings, loan to value ratio and other related information
Strong knowledge of commercial rate changes, billing processes, reading transaction histories, explaining late fees and interpreting the technical details of the loan system for Customers and Relationship Team
Strong Customer service skills
Analytical, problem solving and organizational skills
Strong attention to detail, including ability to review large amounts of detailed documents for accuracy
Excellent communication skills, both verbal and written
PC skills required (Word, Excel, PowerPoint)
Knowledge of Relationship Team systems and software
Ability to multi-task along with strong attention to detail
Ability to learn new tasks and systems at a fast rate.