About the role

  • Portfolio Maintenance Manager overseeing maintenance operations for multi-family housing at The Community Builders. Leading maintenance teams and ensuring properties meet NSPIRE standards in Washington, DC.

Responsibilities

  • Oversee Maintenance Operations to TCB Standards including preventive maintenance program, service orders, unit turns, curb appeal, unit/building inspections, and maintenance shop compliance
  • Be a strong advocate of safety and environmental compliance for our team members and residents
  • Conduct regular property visits to provide guidance and technical support to the Community Manager and Service Manager
  • Lead Service Managers Lead Techs and Technicians through mentoring, training, and support by influencing change management
  • Develop our maintenance team members, and foster a strong resident focus
  • Coordinate trainings to enhance technical trade and business skills for accountability to TCB Standard Operating Policies through positive employee engagement
  • Participate in talent management functions of maintenance team members by interviewing, onboarding and training service managers
  • Recommend professional advancement, and disciplinary actions
  • Assist Community Manager and Service Manager in financial controls
  • Participate in the annual property budget creation and in the financial review of maintenance expenditures and capital improvements
  • Coordinate capital planning assessments and identify short term capital planning needs
  • Assist Service Managers in developing Scopes of Work, solicitation of bids and coordinating contracts for capital projects, energy initiatives and annual vendor services
  • Create competitive bid packages and make recommendation on project placement
  • Oversee strategy for NSPIRE eligible sites to maintain properties to be NSPIRE ready
  • Coordinate pre-inspections, the plan to repair deficiencies and regular scheduled meetings with site staff to and annual inspections to gauge progress for inspection readiness
  • Maintain knowledge of NSPIRE standards and establish annual training to maintenance staff as needed
  • Assist in new construction through participation in architectural design and review for new construction or rehabs
  • Provide guidance and support onboarding new properties to troubleshoot design challenges and support staff to maintain building systems and site needs

Requirements

  • 5+ years or more of progressive responsibility in facilities management
  • 5+ years of multi-family experience or comparable in hotel/resort/retail regional management
  • Prior experience in and knowledge of affordable housing
  • Applicable compliance and knowledge of HUD-NSPIRE inspections
  • Strong Leadership presence and proven track record in employee development
  • Proficiency in Yardi or other industry software
  • Strong knowledge and skills in Microsoft Office, Word and Excel
  • Must demonstrate a minimum of 4 years advanced experience in hands on and training of plumbing, HVAC, carpentry, appliance, and electrical repairs
  • Experience in budget development and managing expenses; bid and managing vendors, service and general building contractors are essential skills
  • One or more industry-Trade certifications/Degrees (NAHMS , CAMT, OSHA, HVAC, ETC) preferred
  • Willingness to get certification within 6 months of hiring to meet any specific site/area needs.
  • Knowledge of all standard hand and power tools, cleaning supplies, and personal protective equipment (PPE)
  • Strong understanding of SDS (Safety Data Sheets)

Benefits

  • Medical, dental, and vision insurance
  • Employer contributions to Health Savings Accounts
  • Company paid Life & Disability Insurance
  • 403(b) retirement plan with company match
  • Tax-advantage accounts: commuter/parking, medical & dependent care FSA
  • Hospital & Critical Illness Insurance
  • Confidential, 24/7 Employee Assistance Program
  • 12 Paid Holidays & tenure-based PTO accruals

Job title

Portfolio Maintenance Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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