Portfolio Maintenance Manager overseeing maintenance operations for multi-family housing at The Community Builders. Leading maintenance teams and ensuring properties meet NSPIRE standards in Washington, DC.
Responsibilities
Oversee Maintenance Operations to TCB Standards including preventive maintenance program, service orders, unit turns, curb appeal, unit/building inspections, and maintenance shop compliance
Be a strong advocate of safety and environmental compliance for our team members and residents
Conduct regular property visits to provide guidance and technical support to the Community Manager and Service Manager
Lead Service Managers Lead Techs and Technicians through mentoring, training, and support by influencing change management
Develop our maintenance team members, and foster a strong resident focus
Coordinate trainings to enhance technical trade and business skills for accountability to TCB Standard Operating Policies through positive employee engagement
Participate in talent management functions of maintenance team members by interviewing, onboarding and training service managers
Recommend professional advancement, and disciplinary actions
Assist Community Manager and Service Manager in financial controls
Participate in the annual property budget creation and in the financial review of maintenance expenditures and capital improvements
Coordinate capital planning assessments and identify short term capital planning needs
Assist Service Managers in developing Scopes of Work, solicitation of bids and coordinating contracts for capital projects, energy initiatives and annual vendor services
Create competitive bid packages and make recommendation on project placement
Oversee strategy for NSPIRE eligible sites to maintain properties to be NSPIRE ready
Coordinate pre-inspections, the plan to repair deficiencies and regular scheduled meetings with site staff to and annual inspections to gauge progress for inspection readiness
Maintain knowledge of NSPIRE standards and establish annual training to maintenance staff as needed
Assist in new construction through participation in architectural design and review for new construction or rehabs
Provide guidance and support onboarding new properties to troubleshoot design challenges and support staff to maintain building systems and site needs
Requirements
5+ years or more of progressive responsibility in facilities management
5+ years of multi-family experience or comparable in hotel/resort/retail regional management
Prior experience in and knowledge of affordable housing
Applicable compliance and knowledge of HUD-NSPIRE inspections
Strong Leadership presence and proven track record in employee development
Proficiency in Yardi or other industry software
Strong knowledge and skills in Microsoft Office, Word and Excel
Must demonstrate a minimum of 4 years advanced experience in hands on and training of plumbing, HVAC, carpentry, appliance, and electrical repairs
Experience in budget development and managing expenses; bid and managing vendors, service and general building contractors are essential skills
One or more industry-Trade certifications/Degrees (NAHMS , CAMT, OSHA, HVAC, ETC) preferred
Willingness to get certification within 6 months of hiring to meet any specific site/area needs.
Knowledge of all standard hand and power tools, cleaning supplies, and personal protective equipment (PPE)
Strong understanding of SDS (Safety Data Sheets)
Benefits
Medical, dental, and vision insurance
Employer contributions to Health Savings Accounts
Company paid Life & Disability Insurance
403(b) retirement plan with company match
Tax-advantage accounts: commuter/parking, medical & dependent care FSA
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