Onsite Technical Program Manager II

Posted 11 hours ago

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About the role

  • Collect, analyze, and report on telemetry and operational performance metrics to support regulatory and business objectives.
  • Create, maintain, and automate regular and ad hoc reports for regulatory, operational, and performance monitoring.
  • Access and extract data from various sources, including databases and data warehouses, ensuring data integrity and accuracy.
  • Develop and maintain automation solutions (e.g., scripts, workflows) to streamline data collection, reporting, and reduce manual, repeatable tasks.
  • Utilize MS Office tools, especially Power BI and Power Automate, to visualize data and automate reporting processes.
  • Collaborate with cross-functional teams to understand data requirements and deliver actionable insights.
  • Identify opportunities to improve process efficiency and proactively recommend and implement solutions.
  • Support the Director and wider team in preparing materials for governance meetings, audits, and regulatory submissions.

Requirements

  • Experience in accessing and extracting data from databases, data warehouses, and other enterprise data sources.
  • Proven ability to automate processes using scripting languages (e.g., Python, PowerShell) and MS Office tools (Power BI, Power Automate).
  • Strong analytical skills with the ability to interpret complex data and present clear, actionable insights.
  • Proficiency in creating dashboards and reports for diverse audiences.
  • High attention to detail and commitment to data accuracy.
  • Passion for process efficiency and reducing manual, repeatable work.
  • Strong communication and collaboration skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Must be fluent in English and French (both written and spoken).
  • Proficiency in Dutch is considered an advantage.

Benefits

  • Abide by Mastercard’s security policies and practices
  • Ensure the confidentiality and integrity of the information being accessed
  • Report any suspected information security violation or breach
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

Job title

Technical Program Manager II

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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