Analyst supporting regulatory execution and performance metrics at Mastercard. Focused on data insights for compliance and operational excellence in the technology function.
SE
Onsite Digital Technology Program Manager – Parts, Tooling, Training
Posted 2 days ago
About the role
- Lead end-to-end program delivery for digital technology initiatives supporting warehousing, shipment tracking, tooling, remanufacturing, and global training platforms
- Collaborate with solution teams—including Salesforce, RACES, Maximo, and others—to align roadmaps, integrate systems, and ensure technology solutions meet PTT strategic objectives
- Serve as the primary liaison between business stakeholders, Digital Technology (DT), and solution providers to gather requirements, monitor program progress, mitigate risks, and ensure adoption of digital tools
- Manage cross-functional teams and external vendors to deliver within timelines, budgets, and quality expectations
- Facilitate workshops, process mapping, and user acceptance testing (UAT) sessions to promote user-centric design and adoption
- Support change management and training to embed digital capabilities globally
- Maintain governance frameworks ensuring security, data integrity, and system stability
- Identify AI and machine learning use cases, lead pilot projects, and oversee deployment to improve operational processes and decision support
Requirements
- Bachelor's degree in computer science, engineering, or a related field
- Minimum of 8 years of experience in a technology leadership or data-centric role
- Oracle ERP experience
- Salesforce experience
- Ability to develop and execute strategic plans, set clear objectives, and monitor performance metrics to achieve operational excellence
- Strong analytical and problem-solving skills, with a proactive approach to identifying opportunities for improvement and implementing effective solutions
- Prior Wind energy experience
- Proven track record of successfully leading large-scale technology projects and delivering high-quality solutions
- Proven track record in developing and deploying enterprise-grade solutions in a production environment
- Excellent leadership and team management skills, with the ability to motivate and inspire cross-functional teams
- Strong business acumen and the ability to align technical solutions with organizational goals
- Exceptional communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels of the organization
- Experience with vendor management, contract negotiations, and budget management
- Agile mindset and familiarity with agile methodologies
- Proactive and results-oriented mindset with a focus on continuous improvement
Benefits
- Healthcare benefits include medical, dental, vision, and prescription drug coverage
- Access to a Health Coach, a 24/7 nurse-based resource
- Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling, and referral services
- GE Retirement Savings Plan
- Tax-advantaged 401(k) savings opportunity with company matching contributions
- Access to Fidelity resources and planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time-off for vacation or illness
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