Technical Program Manager working at Sift intersection of technical implementation and customer success. Delivering maximum value to sophisticated engineering organizations with a robust platform.
About the role
- Accountable for driving execution and delivery of a set of software development deliverables from start to finish.
- Define, optimize, and manage Agile project management ceremonies and processes for large project teams.
- Leverage experience with Agile and Scrum to lead teams to successful delivery.
- Lead delivery teams through the identification and management of risks and the resolution of issues, and escalating to management as appropriate.
- Facilitate team ceremonies.
- Facilitate meetings/workshops with groups of people beyond the immediate delivery team.
- Facilitate the team through the resolution of complex issues.
- Drive workshop/meeting to conclusion and/or actionable outcome.
- Ensure group participation.
- Identify scope of inputs and outputs as dependencies for technical teams, resolve gaps and create program milestones that ensure work is sequenced across teams.
- Identify risks; drive resolutions and communicate prioritized mitigation plans to stakeholders.
- Monitor & adjust plans to respond to unplanned changes, ensuring programs are progressing to meet business goals.
- Monitor and report on team metrics around delivery.
- Able to quickly solve complex problems in a challenging, dynamic environment with minimal direction.
- Provide frequent and transparent communication to the business and technical senior management, delivery teams and stakeholders regarding initiative health, issues, and risks.
- Demonstrate solid proficiency of technical project/program domain and able to confidently discuss with project team, partner teams, and stakeholders.
- Clearly articulate technical risks without the aid of engineering support.
- Analyze and facilitate decisions around technical challenges with some direction.
- Effectively communicates complex and/or difficult information to both technical and non-technical audiences, including Executives.
- Interacts with internal and external peers, initiative stakeholders, and managers to exchange complex information.
- Ability to influence key decision-makers / stakeholders towards new business processes and technical solutions that best serve the Company.
Requirements
- 5+ years of relevant experience
- Proven ability to facilitate effective communication across disparate teams
- Evidence of strong planning, delivery, and problem-solving skills
- Superb written and verbal communications, presentation skills, and meeting facilitation skills (especially when working with senior leadership)
- Typically has 5 or more years of progressively complex related experience as a Scrum Lead, with hands-on experience with Agile/Scrum developing software applications in a highly-technical domain
- Typically has 5 or more years of experience managing formal application software development projects
- Formal project management certifications
- Experience working in a media technology environment
- Advertising technology domain knowledge, or demonstrated aptitude for learning a technology-based engineering domain
- BA/BS or equivalent experience required
Benefits
- A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
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