Training Manager responsible for managing training across fulfillment centers. Designing operational and leadership training programs to drive performance and compliance with effective delivery.
Responsibilities
Design and implement operational training programs for fulfillment center processes, safety, and compliance.
Develop leadership training initiatives to support career growth and succession planning.
Create and maintain structured training frameworks, including SOPs, learning paths, and competency models.
Directly manage training staff across three fulfillment centers, ensuring alignment with company standards.
Provide coaching, performance feedback, and professional development for training team members.
Collaborate with operations leadership to identify training needs and performance gaps.
Standardize training content and delivery methods across all sites for consistency and scalability.
Monitor and report on training effectiveness using KPIs and feedback mechanisms.
Support sustainability efforts through the creation of educational materials.
Help develop training programs to support performance for associates and leaders.
Contribute to Lean initiatives with leadership training in 5S, Continuous Improvement and Audit programs.
Ability to travel between fulfillment centers as needed (Jacksonville, Las Vegas, and West Chester).
Requirements
Bachelor’s degree in Human Resources, Business, EHS, or related field, or work equivalent experience
5+ years of experience in training and development, preferably in a high-volume operational environment.
Strong leadership and team management skills with experience supervising multi-site teams.
Excellent communication, presentation, and organizational skills.
Proficiency in LMS platforms and Microsoft Office Suite; experience with e-learning tools is a plus.
Effectively able to manage multiple projects and conflicting priorities
Experience in fulfillment, logistics, or manufacturing environments.
Knowledge of adult learning principles and instructional design methodologies.
Experience operating and certifying others on PIT equipment.
Lead facilitator for statewide teacher professional learning in computing education. Designing and evaluating dynamic professional development experiences for educators.
Sales Specialist responsible for selling professional development offerings, cultivating client relationships, and achieving sales targets across Americas. Collaborating to expand the global portfolio and delivering valued training solutions.
Customer Success & Sales Training Specialist at Exoticca, a travel agency, responsible for planning and delivering training programs. Join a dynamic and multicultural team in Barcelona!
Fleet Training Specialist responsible for developing and conducting driver training for Medline employees. Ensuring compliance with DOT regulations and Medline standards.
Maintenance Customer Technical Training Specialist developing technical training for military aircraft maintainers at Boeing. Designing learning solutions tailored to complex aircraft maintenance requirements.
Instructional Designer responsible for creating eLearning and classroom programs at Transamerica. Utilizing instructional design principles and collaborating with various stakeholders for effective learning solutions.
Claims Training Consultant developing and presenting training programs to enhance Claims staff skills. Ensuring effective claims handling and service delivery through specialized training and support.
Senior Manager of Executive Coaching & Organizational Development at Boeing. Responsible for leading coaching engagements and organizational initiatives to drive business impact.